Pep Boys
4770 Centerline Dr, Knoxville, TN 37917
Reviews
01/30/2012
Provided by YP.comI took my vehicle to have new struts put on. When I left my vehicle was vibrating and shaking violently. I took it back toi them, they said they couldn't find anything and that I needed new tires, I put on on new tires, still shaking. I took it back again, they said it wasn;t anything they had done. I took it to another repair shop and they immediately found the problem. Pep Boys had pulled the control arm out so far, that a piece had come loose and fallen. They fixed it and said it could only have been done when it was being repaired, it couldn't have come loose during operation. I have filed a claim with Pep Boys for reimbursement. They do not have the knowledge to fix a vehicle and
were very unprofessional.
05/16/2011
Provided by YPmobileI went there to get a tune up on my malibu. We picked my car up around 4:30 pm and it ran fune. However around 7pm the same day there was a pop in my motor and my engine started knocking and shaking really bad. When I called them the next morning they said that they wasnt responsible for that even tho I putchased a warranty. They DO NOT commit to their word and the service sucks.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Services/Products
- Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
- Brands
- AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline
- Payment method
- amex, discover, master card, visa, cash, check, diners club
- Location
- East Towne Crossing
- Associations
- AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
- Other Link
- Categories
- Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers