Northwest Professional Hearing is a hearing practice focusing on assisting the hearing impaired through the use of technology. We are a family owned and operated business. In the summer of 2003 we opened our doors and began practicing in Countryside, IL. Our main goal then as it is now is to provide a high level of satisfaction to our patients through outstanding patient care, service and pricing. We opened our own practice because our experience with other offices was less than satisfactory. They often skimped on patient care and service. The "Franchise Practice" is an emerging trend in the hearing healthcare field. Many private practices are partially or wholly selling to large corporations. These corporations have control over the products, services and patient care being provided to consumers. The bottom line is their sole focus. Currently there are approximately 31 million Americans with hearing loss. 65% of those people have not yet reached retirement age. The younger patient demands better technology. They do not want to suffer as their parents and grandparents did with poor sound quality and poor fitting products. Our battle is with the ubiquitous stigma still associated with hearing aids. This younger population of hearing impaired are wary purchasing hearing instruments. The goal of NPHC is to provide this cutting edge technology at a more reasonable cost than the larger chains. Additionally, we want to provide the type of service and care needed on an individual basis. Along with the excellent technology today comes the ability to address many of the issues that plagued the generation that purchased older devices. Through a combination of education, counseling and software programming our practitioners spend whatever time is necessary to accomplish patient satisfaction. By maintaining our independence we are not burdened with "corporate" quotas for time and sales.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

MS
Monica S.

04/08/2020

Provided by YP.com

Blessed is the emotion I'm feeling..... While researching a company to purchase my hearing device from, I discovered this vendor and decided to contact them. I am so glad I did. The 2 important things, I desired, were (1) a caring individual that would be concerned about my needs, and Jill was and (2) a great price for the hearing piece I needed, I received that as well. What a find! If you are seeking that personalize attention and a great product for a reasonably price, contact Northwest Professional Hearing. You won't regret it. Thanks again Jill!

LK
Loretta K.

09/22/2017

Provided by YP.com

I purchased hearing aids in May of 2017 from Northwest Professional Hearing, and they have been the best hearing aids I have ever owned. Jill was very knowledgeable, professional, and helpful. I would highly recommend Jill Michalak at Northwest Professionl Hearing.

J
jimaustin621

11/25/2012

Provided by YP.com
The exam was very thorough and...

The exam was very thorough and the ability to hear well again has been life-changing. Jill and the entire staff were very friendly and helpful and answered all my questions. And the great customer support has continued. It is obvious that the focus of Northwest Professional Hearing is on the customer. I recommend them to everyone I meet with hearing loss.

S
satisfie3d

03/25/2012

Provided by YP.com
I just could'nt take another d...

I just could'nt take another day of asking people to repeat what they had said to me. I received a letter in the mail from Northwest Professional Hearing and decided to go in and see what my problem was. I couldn't believe how friendly and patient they were. They treated me with understanding and explained about my hearing loss. They gave me a good examine and then explained what was needed to correct the problem. It was like going back in time, no big box atmosphere juist a calm and mom and pop type business. They are very professional and make you feel at home and they take their time with you not selling you something and rushing you out the door. I can hear perfectly now and it's such a blessing not to always feel like you missing out on something. They are truly and business to look into if you need help with a hearing problem.

J
joycefeske

12/11/2011

Provided by YP.com
My husband first visited North...

My husband first visited Northwest Professional Hearing in 2004 and we have used their services since then. The audiologist did a through first evaluation, and we learned much from her about hearing loss. She also gives you a variety of options to consider when purchasing hearing aids. She is very knowledgeable and patient. Every followup visit has been positive. I highy recommend them.

More Business Info

Hours
Regular Hours
Mon:
Tue:
Wed:
Thu:
Fri:
Extra Phones

Fax: 708-579-9561

TollFree: 877-600-1122

Phone: 708-390-7335

Payment method
check, amex, cash, discover, master card, visa, financing available, travelers checks
Categories
Hearing Aids-Parts & Repairing, Audiologists, Hearing & Sound Level Testing, Hearing Aids & Assistive Devices
Suggest an Edit