* Family Owned & Operated Since 1985 * "Auto Service Done Right" * Master Technicians * Pick-Up & Delivery Service Available * Licensed Smog Test & Repair * Appointments Available ASSOCIATION BBB Member ASE Certified
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Reviews

F
findrenae1

07/17/2009

Provided by YP.com
Very Disappointed

I chose La Mesa Auto Care because they were a member of the BBB and had been in La Mesa since 1986. What I found was that I was misled as to the cost for repairs and then charged more for a used part then I would have been charged to buy the new one.



I was quoted an estimate of $600, called my husband for agreement on spending it, then when I told La Mesa Auto Care to go ahead and do the work the owner said he was mistaken about the cost of the parts and that it would be $800, but that he might be able to get the $300 fuel evap. canister for less used, if I wanted him to try. I said sure and then called around to see if I could help find a used part to save them time finding one. When I called back to let them know I found a part they said they had found one for $50, so not to worry, it was being delivered.



When I went to pickup my car it cost me $700, which I expected to be less with the cost of 2 of the parts being lower. I was told that they had to drive to get the part (which I would have been willing to get myself) at $85 an hour for 3 hrs and then they charged me $140 for the part instead of the $50 they paid, some markup is reasonable but 3x the original price, so I paid $395 for the used part instead of $300 for a new one. Being a military member on a tight budget I am greatly disappointed and feel taken advantage of and will never trust La Mesa Auto Care with my automotive care needs.



The only service I was satisfied with was the girls that were employed at the front counter. They were wonderful.

MS
Marc S.

01/31/2008

Provided by YP.com
very good sevice

they took care of my car and made it run like a champ

S
seabluff54

12/29/2007

Provided by YP.com
High quality service with a smile

I have been having my cars service there for over 6 years .They are high end service and top notch staff that you can trust.

Marc S.

S
seabluff72

12/13/2007

Provided by YP.com
High end quality

The reps take care of your repairs and excellent followup by Matt

Y
youngblood72

12/12/2007

Provided by YP.com
Auto repair

The owner and wife have an excellent repair and honest.Get the work done by the best

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
* Complete Foreign & Domestic Auto Repair * Tune Ups * Brake Service * Electrical Work * Transmissions * Valve Jobs * Clutches * Engine Rebuilds * Fuel Injection * Carburetor * Scheduled Maintenance Service BRAND * Tech-Net
Brands
Centerforce, Detroit Diesel, Raybestos
Payment method
mastercard, debit, check, cash, discover, visa
Other Email

Social Links
Categories
Auto Repair & Service, Automobile Electric Service, Automobile Inspection Stations & Services, Brake Repair, Engine Rebuilding & Exchange
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