Psychiatric Centers at San Diego

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An option for negative stars PLEASE....



This is a hack shop, waste of money, HORRIBLE service, an over charging, 0 customer service based company. Both reviews below are written by staff, as you will notice should you go here. The appointments are minimum 6 weeks out for scheduling, and the gal that feels like she lives there, is a sure sign of the lack of service you will get, just keep coming back is there motto.



So in early Dec we decided marriage counseling was our only option. Late Jan we had out first apt. Call now if you want to start counseling by the end of summer!!! Then they have no real appointment system, they call out some dates and you either confirm or deny them and better write them down yourself as you get no confirmation of the appointment, no courtesy call, no confirmation email.... nothing. It's their great way of making money - you see your never sure if your appointments are still ago since they change and cancel your appointments routinely. This happened to us, and then they slap you with a $70.00 - no show no call bill. We called to confirm out evening appointment and the office was closed at 4:30 thus we didn't go, the office is closed. And 2 weeks later a $70.00 bill arrived. Yup, it costs almost double to miss your appointment, that was never confirmed.



Oh and you pay $40.00 for about 35 minutes of counseling, which I use the term counseling loosely. Heck at one appointment we learned that our Dr. Calex works at the jail in south bay and how the inmates are miss treated and have no opportunity when they are released. Nothing about what we were dealing with or working towards.



So today, we get another bill in the mail charging us for an appointment we already paid for. My husband went down there and had to fight with them over it showing we have paid. What idiots, you pay THEN you see the doctor, so why would I have a bill due. Billing is out of control, and this company needs to be regulated as they are falling so short in so many areas. I have left several messages with no return call and I am still waiting for Tran - the supervisor of customer service to contact me back regarding the above issues, but since they are so in the wrong she wont call. So my last message was to take me to collections I have so much proof to prove this company is a hack job.



THIS REVIEW IS TO HELP YOU, don't allow them to cause more issues for you.