Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

C
chelsea1

08/03/2012

Provided by YP.com
***THIS PLACE WILL LIE TO YOU,...

***THIS PLACE WILL LIE TO YOU, TAKE YOUR MONEY AND SELL YOU SOMETHING YOU CAN'T USE***

Wow...thought this place would be cool but they lied about what they were selling us and we wasted over $200 on passes we don't want. We wanted the lap swim and spa and they *assured* us the buccaneer bay passes would allow us to use those at any hours even if the buccaneer bay was closed. We only agreed to buy the passes because we had my fiance's kid with us visiting and they said we could take her to the pirate park since she was there and then use the passes for what we wanted- lap swim and spa.
It worked for the spa and lap swim 3 nights in a row with no prob- then we went tonight and they said our passes were no good. When we asked for our money back or for them to give us the lap swim/ spa passes like they had "sold us", they said they wouldn't do anything. When I asked why it had been working fine the past three nights, we were told "well all the cashiers the last three nights were new..." I guess the person that sold us to them must have been "new" too.
Even if they were new, we were told that when she scanned our passes, it said in bold letters at the top "passes not valid"
I just don't understand how people can lie completely, sell you something that isn't what they are advertising, let you think it is working for 3 nights and then pull the rug out from under you.
Then the woman working said that even if the pirate park was open, we still would not be able to use the spa or lap swim with those passes.
So $3 per night spa use for 3 days for 2 people= $18....and cost us $207 before taxes. Awesome.
THANK YOU LA MIRADA BUCCANEER BAY!
YOU GET ONE STAR FOR LYING BECAUSE *THAT* YOU DO VERY WELL.

VC
Vans1231 C.

07/13/2015

Provided by YPmobile

A fun place to be at.

L
lea143

11/27/2011

Provided by YPmobile
Closer than raging waters

Pretty good park....if I remember correctly for a fam of 3 I think I paid around $55... Not bad...n my girls really enjoyed themselves

More Business Info

Hours
Regular Hours
Mon - Sun:
Extra Phones

TollFree: 800-315-2621

Payment method
discover, mastercard, visa, all major credit cards, amex
Neighborhoods
Norwalk-La Mirada, La Mirada
Categories
Water Parks & Slides, Swimming Instruction
Other Information

Parking: On Site, Free

Suggest an Edit