Desert Express Car Wash

Write a Review760-772-6000

OPEN NOW - Closes at 9:00pm

DO NOT GO TO THIS CAR WASH! KNOCKED MY CAR OUT OF IT ALIGNMENT!!!

If you like your vehicle do yourself a favor and take it somewhere else.



During my experience at this car wash my car jumped off of the track the steering wheel jerked to the right more than 90 degrees, centered, then jerked back to the left roughly 45 degrees, at the time I didn't think anything of it, although the car behind me was much closer than before.



On my drive home I noticed the steering was off, and when I took my hand off the steering wheel it drifted to the right, something it never did before. The car is not even a year old with no scuffs on the rims or tires, no reason to be out of line what so ever. I returned to the car wash to report what had happened, and the supervisor there would not listen to me, just kept telling me that it was not her car wash that caused the problem.



I went to a body shop to have it looked at and it did in fact need a realignment, but the car wash refused to fix it, merrabell (the supervisor) simply told me "the cars new, the warranty will probably cover it." They have lost my business for good with their negligence.