"JR Tree Service & Cleaning"
La Vergne, TN 37086
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09/02/2014
Provided by YP.comThey were mowing my yard all summer. They were due to come every other week and mow my yard. For starters, he set up to come mow my yard on Tuesdays. He never came on the same day that he set up. Sometimes it was Wednesday. One week, he didn't come at all, and I had to call and said he changed my subdivision to Friday. This was very confusing.
I have since stopped working and I have been home for two weeks. I called him today to ask when my yard would be mowed, and he said there was no money last week and I needed to find someone else and hung up on me! I didn't even get to explain that I have been home and no one has come to my door with a note or to ask for any money! This company is very unprofessional and I do not recommend!
I came on Tuesday's , no money, then i came back on wednesday and still no money, you say i mowed all summer, and you would leave the money under the door mat, and parked your car in the driveway, but now you say you was home and i needed to knock on the door, well, tuesday i did knock. Noone came to the door...Sorry about you losing your job, but i also have to pay my help...Just dont understand for all summer you would leave it under the mat and now i had to knock on the door...Just glad you found someone.And for me doing the subivison on Friday, That could not be, i go to Brentwood and do not do any in your area on friday, i do on thursday's...sorry for any problems...
09/16/2014
Provided by YP.comKyle has been mowing our yard off and on for a while, because we have had such trouble with our mower. For a long time, he did a great job and always was nice and professional. I worry that something may be going on with him because the last few times I've called, he's been very rude and hung up on us. I had called him a few weeks ago on a Tuesday to come mow at his convenience whenever he could work us in because my husband's mother has been very sick and he's been out of state for weeks caring for her, and he said he would be there Friday or Saturday. Saturday morning arrived and I called just to make sure I was on the schedule because the grass was getting a little high, and he very rudely said that no, he wouldn't be mowing my yard and hung up. I thought maybe he was just really busy, and gave him the benefit of the doubt, and got another guy to come, but when we needed mowing again, I wanted to be loyal to Kyle because he had been doing a good job for so long. My husband called him to schedule it, and he was rude to him too. He said, "No, you let your grass get too high." and hung up on him. Well, first, it wouldn't have been so high last time if he hadn't forgotten about us. And second, how about some communication? If that's the issue, all that you have to say is "I'll mow it, but it'll be $15 extra (or whatever) because it's so high, and you guys need to call me sooner next time." Very bizarre. I can't recommend him. There are lots of people who can mow grass. It's not a rare skill. And many of them will treat customers politely. I suggest you find one of them instead of Kyle. And I hope whatever's going on with him works out.
Edit to respond to Kyle's response: I don't understand. Why would leaving the money in the grill bother you? We also drove it to your house once. If it did bother you why wouldn't you just tell us how you prefer to be paid? Secondly, I can't verify the dates you're giving me, but I think you have me confused with someone else. No one has ever complained about our yard and we don't go a month in the summer between mows. All that aside, my complaint wasn't that you wouldn't mow our yard. It was that you were very rude and angry. That's just not good customer service. But again, maybe this is because you have us confused with someone else. That would explain it.
what amazes me.You will call and say you left the money in the grill, 1st time this year was july 2nd, had to mow 4 times to even try to get all the clippings out. Next was on July 30th, that is 4 weeks, next was on August 19th, 3 1/2 weeks and the way it rains, no thanks, I tried to mow and it does not pay to have to mow that many times and to weedeat. You only called and said that people are complaining about your yard...Thanks , and if you would get it done regular, i would be glad to do your lawn. I do run by schedule. Many times i can not do call in's.....
09/02/2015
Provided by YP.comVery professional and friendly service. Reasonable prices. Fast turnaround...called Monday and got my lawn cut on Tuesday. Great lawn work and really cares to do quality work. I would recommend to anyone and would definitely use for regular lawn care.
02/24/2013
Provided by YP.comI found this company last year, i have used 4 others, not one comes close to Kyle. He does great work. I have referred him to my friends and all of them are happy. He always leaves my lawn looking good. I love coming home and seeing how good my lawn looks. One of the best thing also. He sets up a day that i want it done. and he shows up. If he comes and i dont really need a mow, he leaves a card and lets me know he was there.....
02/24/2013
Provided by YP.com05/16/2012
Provided by YP.comI have used Brothers and son lawn care for three years, I am a very satisfied customer and have been. I am a little confused about the negative post concerning the "NET". I don't see Kyle being UN-professional. Kyle has always went above and beyond what my husband and i expect paying close attention to even the smallest of details. I don't see him going into a yard he isn't even mowing and bringing the net into the yard he is mowing...really? If this weird behavior would have taken place i know that he would have done anything he could to render the situation and make everyone happy. I will continue to use Brothers and sons and only hope that others will weed out the spam, give them a chance, you will be satisfied.
Thank you Tamela for your response. If i was a fault i would have taken care of this. This lady is not a bad person. Someone must have broke this Net . and she didn't know it. I was so careful to remove this from the lawn we was mowing.....
09/20/2009
Provided by YP.comthese guys came when i called , and gave me a good price on doing lawn and trimming the shrubs,,they cleaned up everything,and did more work and didnt charge me for it..they really do a good job , i have told several people about them and some have swicthed to them and they are very happy with these guys...i am so glad i found them
09/20/2009
Provided by YP.comi got these guys from a friend , and they really do great work, when they are done everything is clean and looks very good. they mow,weedeat, and when they edge, it is so perfect..they really do care
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