Saltgrass Steak House

Write a Review337-988-9747

CLOSED NOW - Opens at 11:00am

Embarrassed and Never Returning.
Came here for a corporate christmas party, had a group of 16. We had drinks, appetizers, bread, food, and desserts that totaled roughly $600. When we asked if we could move to the bar to watch the football game, for those few people who were left of the party, we were informed by Ashley, the Manager at Saltgrass, that it was unfair to the bartending staff to move the ticket. We proceeded to say no problem and stayed currently seated at our table. We ordered another round of drinks and then things went wrong. It took 25 minutes to get our drinks then as we were trying to enjoy them, had every manager, Ashley, Kevin and two others, in the resturanut staring at us from the back of the room. So much so that it made us feel uncomfortable and this latest for over 30 minutes of being watched throughout the resturaunt. At that point, we asked for the check and Shelby our waitress was kind enough to ask what happened.We told her we felt very uncomfortable and embarrassed as the managers and other staff starred at us. It made us feel like we had done something wrong. She apologized multiple times. Before we left, we asked for general manners name, after already speaking with Ashley and Kevin, the managers on duty that night, who were absolutely no help and completely rude and condesending. They had no interest in trying to help or accommodate us. It was a sad and embarrassing experience that will leave us never going back again. Truly disappointed as we work in customer service everyday all day and know how important it is to satisfy your customers.