Texas Roadhouse
5620 Johnston St, Lafayette, LA 70503
Reviews
08/23/2014
Provided by YPmobileIt was the first time my husband and I came to this restaurant I've heard from others that the food was very good and that I wouldn't be disappointed. Needless to say we were seriously disappointed with the service we received. However I have to say that the good was great. Here's the problem it was extremely hotttt in this restaurant the air conditioner was broken and the staff member was honest enough to tell us this he/she (good job waitress you were nice to us) told us that the AC has been broken for a month now and the manager is aware and that other customers have been complaining also about this problem. How could a place of business run like this they are not telling customers this at the door we didn't find this out until after we waited 45 minutes to be seated and had already ordered appetizers and our Entrées. It was so hot when we received our Entrees we couldn't eat we had to take togo plates and leave felt like I was going to faint. The ppl at the table next to us were also complaining that they should tell customers this before you even get seated. The staff member also told us that the AC repair cost like $40,000 to fix and the manager hasn't repaired it yet guess he has no money. That's bull**** as much money and business this restaurant gets shame on the owner/manager. Paid full price for our meals and couldn't even enjoy our food WE WEREN'T EVEN OFFERED A DISCOUNT OR ANYTHING. Didn't even see the manager around. How could the workers even work in these conditions. Close down until you fix the air conditioner what your afraid the loose money$$$$$$!!!! Had Ceiling fans own that was the only air circulating in the restaurant. By the way out visit to Texas Roadhouse in Lafayette,La was recent on Saturday (8/09/2014). Yes we are from this area in case anyone's thinking we are from out of town. ALL I HAVE TO SAY IS CHECK THEIR AIR CONDITIONER STATUS BEFORE GOING OR AS AT THE DOOR!!!!!
More Business Info
- Hours
- Regular Hours
Mon - Wed: Thu Closed Fri: Sat - Sun: - Payment method
- amex, cash, master card, visa
- Location
- Acadiana Square
- Other Links
https://www.texasroadhouse.com/locations/louisiana/lafayette
- Categories
- Barbecue Restaurants, American Restaurants, Restaurants, Steak Houses
- Other Information
Cuisines: American, Steakhouse
Alcohol: Full Bar, Beer