D.T. McCall & Sons

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went to D.T.McCall & sons, Lafayette; didn't seem like anyone wanted to help us; went to front desk, lady behind the desk, everyone is busy. Not," sorry', everyone is busy, just everyone is busy, someone will be there in a minute, no one showed, it didn't seem like it was very many people there. The ones that did ask if we needed help, wasn't very enthusiastic, seemed like they had rather we hadn't been there. We drove 1 1/2 hrs because that's the only DT Mccall my mother-in-law wanted to go to because of previous good customer service. she was disappointed. Didn't have catalogs or any other options; if its not on the floor, we probably can't get it. wasted trip

DT McCall's Lafayette store is almost always the first and only place I go when I need new furniture. Unless they are super busy, they offer to help the minute you walk in the door. However, if you just want to look, they will let you go ahead and will direct you to what you want to look at. If you find something you want, they are always ready to help. They have never pressured me to go for the more expensive item. Finally, they deliver free, on the day you choose. They set it up, haul away the boxes, and will even haul away the old furniture too.