Jumbo Chinese Restaurant

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CLOSED NOW - Opens atTomorrow 11:00am

I've been to this place several times, and always liked the food. The last time I went I fixed my plate, only had a few bites and I wasn't feeling too good so didn't finish. When about to leave I asked for a box, they have always let me take what I didn't eat with me. The waitress then tells me I needed to pay for 2 meals. I explained to her this was the 1 buffet plate that I am paying for, and she insists I need to pay for that plus a to go plate. She was very condescending and rude. I never complain about anything, but I went to speak with the manager to explain. The manager was equally just as rude, thinking they didn't understand I explained again I made a plate of food that I am paying for and just wanted to take that with me. I could understand if I made a plate ate it, then wanted to take a box full of more food with me. I just wanted to take the food that I am paying for that I barely touched. She told me she didn't care if I ate 10 plates inside, but I have to pay for another plate to take any food with me. She said they are losing money letting people take food. So the one plate I paid for and ate almost nothing, is going to the trash now because I refused to pay twice for the 1 plate I got. I told her that they can keep the food, and I would not be coming back. She said that's too bad in an ignorant careless manner. I felt like not paying for it all to be honest, but I paid for the one plate and left the full box of food on the table, I am the only who lost money and was treated in a very ignorant manner. Would definitely never go back again. That's certainly no way to get business. Good luck to them.

Just a wonderful place to eat - my daughters and I try to go to Jumbo Chinese Restaurant once a week...we always can't wait! They DO have quality food, and LOTS of it, too! We have been there many times and we have only had a great experience each and every time! If they could add some mustic that would be absolutely perfect, the cherry on top!!