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Reviews

R
randolph33

03/27/2012

Provided by YP.com
Wanting to support local busin...

Wanting to support local business I took my clock to be repaired. I was told, probably needed a cleaning and it would be about 2 weeks. After checking back, many times, it took 2 months before I got it back the first time. And it didn't work correctly. I took the clock back 4 times again before I gave up. I then took my clock to a person recommended by a friend and was told that my clock had not been cleaned or even oiled. That the grease on the bearings was at least a couple decades old. These guys are crooks. DO NOT go to this place.

F
funbob

09/24/2011

Provided by YP.com
I brought my vintage watch to ...

I brought my vintage watch to be repaired to a Step Back in Time. Pat Espe, the watch repairman, told me it needed cleaning and some parts. He had my watch for six months ! When I asked about it,each time he told me the parts were back ordered. Just an excuse it turns out. Finially I was forced to insist he return my property,repaired or not.

The Gruen Curvex hadn't been touched in all that time. As a result, I started asking around town about his reputation.Many Lagunans had tales of his lying and ruining their watches. BTW, if you bring them a clock, they don't mention Larry Squires in GG does all their clock work. What role the other partner has in the business I have no idea,unless it is to be rude and surly to the customers. Beware!

More Business Info

Hours
Regular Hours
Mon - Sat:
SunClosed
Payment method
all major credit cards, amex
Location
Forest Avenue Mall
Categories
Watch Repair, Watches
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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