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11/30/2018

Total Ripoff!

These people are a rip off. They've changed their name several times I suspect to avoid unhappy customers. They do not have a current license to do business in the state of Minnesota yet they think they can get away with charging $160.00 per hour labor rate. They billed me $1120.00 to replace a carburetor on my 2014 Onan Generator and I provided the $340.00 carburetor! I asked Randy 3 different times how much it was going to cost and he kept telling me "Oh I would have to add up the hours and let you know". So after researching a carburetor replacement and finding out it was a 1 hour job I figured 2 to 3 hours total for diagnosis and replacement. Even at $160 an hour that's only $480.00! When I went to pick up my rig and found out it was $1120 my jaw dropped! They wouldn't take credit cards so all they got was the $500 cash I had on me and Randy also kept 2 brand new Onan fuel pumps and fuel filters I originally left with him thinking my fuel pump was bad. The value of those parts was over $240.00. And then to top it all off, I told him I could smell gas in the crankcase oil and for $1120 I didn't even get a $30.00 oil change! I had to change the oil myself! I don't know where he gets off thinking he can charge $160.00 per hour labor when most AUTHORIZED RV repair places don't even charge that amount. He works out of his home and for cash. Not legitimate. Very disappointed.

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AKA

E-Z Riding RV Center Inc

Categories
Recreational Vehicles & Campers-Repair & Service, Recreational Vehicles & Campers
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