Expert Nails & Lounge

Write a Review979-299-3045

CLOSED NOW - Opens at 9:00am

My daughter and I went for the first time and were greeted at the door by a very friendly young lady. We were seated and service was awesome. I have found a great place to get my nails done.

My friend and I visited this nail salon last Wednesday morning to get a manicure and pedicure, and I can safely say it was the worst nail experience I’ve ever had. When we came in it wasn’t busy at all, but we weren’t greeted. Instead, a guy walked over and tossed two pads at us with instructions to fill them out and then to pick a color on the wall. We did so and were seated in two pedicure chairs. Starting out, my water was barely warm and my friend and I weren’t offered a beverage. No big deal, I thought, maybe it’s an off day. Nope. The lady doing my toes then whipped out a rotary sander (the one they use for acrylic nails), and started using it to remove my toenail polish!! I asked her what she was doing and she just laughed and put it away. What the heck? At this point, there was also a guy doing my nails. He seemed distracted by something going on in the next room and was NOT paying attention to what he was doing with my nails. He ended up cutting me badly three times with the nipper. I was bleeding pretty badly near my cuticles, but did he seem phased? Nope. Not even a little bit. I honestly don’t know where this guy got his license to do nails or if he even has one at all. He was the worst nail tech I’ve ever had, and I’ve been getting my nails done for 20 years. Every coat he put on my nail was painfully thin, like he was scraping ALL of the polish off of the brush and then trying to apply it to my nail. He put a total of 9 (yes, NINE!! 2 base coat, 5 color, 2 top coat) coats of shellac on each hand and had me under the dryer for 1 minute each time. After the 5th time, my nails began to burn under the dryer. I let him know and he gave me a look like I wasn’t cooperating. Even with all of these coats, I left with polish that you could still see through to my nail bed, I kid you not. When it was finally over, I breathed a sigh of relief, paid, and left with my friend. The end result looked as if a child painted my nails. Hangnails galore, dry skin around the nails, streaky and see-through shellac that felt gummy and rubbery when dry. It was the worst. I say “was” because the shellac had already peeled off 4 days later. If I had to rate this place on a 10-point scale I would give it a -10!! I will never be back and recommend that future patrons AVOID THIS PLACE LIKE THE PLAGUE. That is unless you like to be cut, patronized, and made to feel like an inconvenience.