Carpet Castle

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We purchased a new carpet for my daughters bedroom and suddenly had an infestation of fleas, which were concentrated in her bedroom alone after the carpet installation. (we don't have pets). When we called to let the men know at castle carpet they went on the defense and claimed that the shaw company just made the carpet and shipped it to them with in a four day time span and that they had nothing to do with it. My husband said "So let me get this straight they physically made the carpet right then and there and shipped?" "yes" was his response" We just wanted to let them know. They were mean, and promised to call us back which of course they didn't. I guess we will have to finish carpeting the house with someone else. I wouldn't suggest this company to a friend.