Dollar Bank
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15509 Madison Ave, Lakewood, OH 44107
15509 Madison Ave, Lakewood, OH 44107
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10/30/2021
Provided by YP.comThe staff at this branch is dismissive, rude, and unprofessional. Yesterday, I inquired about a $39.00 charge for stopping payment on a check. As I had never done this before, I was not aware the fee was so high, nor was I advised of said fee. The teller who facilitated the stop payment lied to the Assistant Manager that he had informed me of the charge. The Assistant Manager told me that the charge is just "standard practice" and there was nothing she could do about it. When I asked to speak to the manager, I was told that she would be busy too long for me to wait for her, but the manager would call me by 7:00 pm regarding the issue. This was around 4:30. I never received a call. In the interim, I went to Dollar Bank North Olmsted. The manager of that branch met with me immediately, typed in a code, and refunded the charge to my account. I would have withdrawn every cent of my accounts if the only Dollar Bank employees I could deal with were the ones at the Lakewood Branch. The employees of Dollar Bank Lakewood need a lesson in basic economics: refunding $40.00 is better than losing thousands. Please note: I'd give no stars if it was an option.
05/07/2015
Provided by YPmobileThis particular branch is an absolute waste of time. Every time I go, there is an issue. Often times I need to make a deposit or pay my mortgage right when they open, half the time they are not even there by 9am. The drive thru is certainly never open at 9am. The Rocky River branch is always a pleasant transaction and I highly recommend you drive the extra 5 minutes and go there.
More Business Info
Mutually Inspired. Since 1855.
- Hours
- Regular Hours
Mon - Thu: Fri: Sat: Sun Closed - Extra Phones
Fax: 216-521-4759
- Services/Products
- PERSONAL Checking Accounts: Everything Checking, Free Checking, No Minimum Checking, No Overdraft Checking Conveniences with every account include: Debit Mastercard®, Online Banking, Dollar Bank App, Text Message Banking, Telephone Banking, more than 55,000 Surcharge-free ATMs Savings Accounts: Everything Savings, Everything Savings Plus, Passbook Savings, No Overdraft Savings, Premium Money Market Account, Statement Savings Certificates of Deposit Individual Retirement Accounts: Traditional, Roth Mortgages & Reverse Mortgages Loans: Refinance, Home Equity Loans and Lines of Credit, Home Improvement, Personal, Auto Credit Cards: Rewards Credit Card, Low Rate Credit Card, Secured Credit Card Private Banking Other: Payment Protection Insurance, Mortgage Life/Disability Insurance, Term Life Insurance SMALL BUSINESS AND CORPORATE Business Banking: Checking & Savings Accounts, Online Services including CASHANALYZER® Management System, Fraud Prevention, Borrowing: Lines of Credit, Term Loans, Letters of Credit, Government Loans, Leasing, Business Preferred Credit Card, Corporate Credit Card, Payroll Cards, Merchant Processing Revolving Credit, International Trade Treasury Management: Online Access, Deposit & Investment Accounts, Account Management, Receivables/Collection Services, Payables/Disbursement Services, Fraud Prevention, Card Services
- Brands
- Dollar Bank
- Payment method
- financing available, mastercard, visa
- Accreditation
Equal Housing Lender, Member FDIC
- Associations
- BANKING,BORROWING,CD RATES,CHECKING,CREDIT CARD,IRA,LEASING,LOANS,MONEY MARKET,MORTGAGE,ONLINE & MOBILE BANKING,REFINANCE,SAVINGS ACCOUNT, Equal Housing Lender. Member Fdic.
- Other Links
https://www.dollar.bank?utm_source=a&utm_medium=lpm&utm_campaign=dollarbanklpm
https://www.dollar.bank?utm_source=i&utm_medium=lpm&utm_campaign=dollarbanklpm
- Categories
- Banks, Commercial & Savings Banks, Internet Banking, Loans, Mortgages