United States Postal Service
1475 Warren Rd, Lakewood, OH 44107
Reviews
10/13/2016
Provided by YP.comFive star service .......Kenton was incredible ..true professional.
Went in today with a friend to get first time passports.Kenton was very patience with us through the process.thats why we gave him a five star rating.
03/04/2015
Provided by YP.comI too would like the ability to give this postal center a less than 1 star rating.
For the last year I have been having trouble getting my mail. Last summer, my neighbors and I would regularly have to exchange mail delivered to the wrong address. This winter, apparently the snow is impassable and my mail cannot be delivered. I've never had this problem before. I went to the post office today to get my mail and was told it wasn't there. When I asked when I could expect my mail, the supervisor told me that he had 30,000 addresses in Lakewood to service. That's right, I essentially got the "take a number" response. No wonder Amazon wants to deliver packages via drone.
As for their counter service, be prepared to wait in line for a very long time. In addition to being extremely slow moving, the staff is incredibly unfriendly. Today there were four staff behind the counter but only one was serving people. I was third in line apon arriving and waited 30 minutes for service.
02/13/2015
Provided by YP.comI agree with newrevieweryp. I went there two hours ago and I am still thinking about the negative and insulting way I was treated. Someone in management needs to coach these people on good customer service and people skills.
02/01/2015
Provided by YP.comNot worth any stars! Staff is rude! Disrespectful and demeaning staff, they scream and treat customers like garbage wow! I started using the self service kiosk and online services to avoid dealing with such rude staff in this particular location. Stay away!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Fax: 216-226-0710
Phone: 216-226-1415
- Brands
- Fed Ex, USPS
- Payment method
- amex, discover, master card, visa
- Other Link
- Categories
- Post Offices, Mail & Shipping Services, Packaging Materials