Citizens Business Bank

Write a Review661-723-2000

OPEN NOW - Closes at 6:00pm

Worst customer service ever!! Sat at drive through for 15 minutes, one vehicle ahead of me.....had to back out of drive through and go inside, 7 people working...only 1 teller window open...waited about 2 minutes then said "There are 7 people working in here but only 1 is helping a customer, is anyone able to take a cash deposit??" --- All of the sudden a woman comes out from her glass office and goes to the VP (Bobbie)...now Bobbie says to the teller at the drive through that she should have had the customer come inside...I said. "well that's real nice that you acknowledge that now, being I already waited 15 minutes behind that vehicle...When this place was American Security Bank THEY were the best. Real disappointed with the merger....We will be taking our business elsewhere!!