Carpet One

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Essie & sons has a nice selection and are nice to deal with until they get your money. They were unwilling to fix a mistake that they made while installing my floor. They left something under the new flooring that is working it's way through. They denied responsibility and said I would have to pay to fix it. I spent $3000 on a floor that is going to have a hole in it because of their mistake. They will not stand by their work.

Unwilling to fix a mistake that they made while installing a new floor in my kitchen. There is something working its way up through the new flooring. They said that is was not their fault and that I would have to pay on top of the $3,000 that I already spent in order to have it fixed. They installed the floor overtop of something (nail,pebble, dirt) how is that my fault? A good company would stand by their work not deny responsibility.