Cyber Warehouse of Lancaster

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Recently had Cyber Warehouse repair my crashed Windows XP computer. I asked them to recover all My Documents files and Outlook email. They basically formatted the hard drive and reinstalled Windows. Most of the files were restored but no Outlook email. When I called Cyber Warehouse, I was told email is NOT part of the standard recovery and I never asked them too. Regardless, if in doubt they should have called me and asked if I needed recover the Outlook email. Now the drive is formatted, all is lost. They refused take any responsibility for the lost email. I'm not sure what exactly am I paying them for? What a bunch total incompetents!!

The guys who work at Cyber Warehouse have never been less than helpful and courteous to me. No matter if I'm asking questions about a problem I'm having, there to purchase or leave my computer for repairs. They will even come out to the car to carry my computer in for me since I'm a bit older and am always afraid I'll drop it on the way in if I carry it.



The fact that they will let me pick their brains for help/ideas and act patiently (even if they are not feeling it) is beyond amazing in this time of snotty sales clerks and don't care big businesses.