Collages Net

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I have a horrible experience with collage.net.

At first I got interested in a collage software they have, so I used it to create a Coffee Table Book. Once I received the printed book it became a huge disappointment!



The printing quality is just awful! there are no other words to describe it! All images are dark, colors are off and resolution is extremely low! I uploaded high rez and very sharp pictures, you can look at them on 50 inch screen and they're still very sharp, and in 10x10 album with 3-4 images on a page they look VERY low rez.

Here is an example of color issue - here is an example of picture I have on Flickr http://flic.kr/p/cbFCS1 - it's 72 dpi but still pretty sharp and the eyes are blue. On the print I got image is all pixilated and the eyes are brown.



When I complained to the customer service I got this email from Nicole Doran, Product Consultant:

"I wanted to further explain the product for your knowledge as well. Our Coffee Table Books are a press printed book and will print darker naturally since the paper is more saturated."

But this is what they have for the Coffee Table Book description on a website:

"Collages.net's Coffee Table Book collection features high quality materials, outstanding color, and fast turnaround time. These books can be ordered as individual books or as a companion book to a Collages.net Album."

http://www.collages.net/products/products-coffee-table-books.aspx



sounds like a fraud to me.



Can't get replacement, no money back....