Dr. Muhammad Anis, MD

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CLOSED NOW - Opens atTomorrow 9:00am

I took my mother to a doctor that shares office space with this office. I was waiting to check out for a long period of time and there was a gentleman waiting to check in behind me. I asked the two girls in the office space (not knowing that they were with a different office) if they knew how much longer it would be until the girl came to schedule my mom's appts- the one woman that works there didn't even turn around and said "she must be in a room with a patient or something so you'll just have to wait" then she must've seen the girl and shouts out "you have someone at the window who is impaaaa.....(assuming she was going to say impatient) who is ready to Check out". It was very clear from the beginning that she was bothered by me asking her how much longer it would be. I said to her "that was very professional" and she had some snarky rebuttal. I said "I'm sorry to have interrupted your Facebook conversation" as she was having a loud conversation with another coworker of how she unfriended a guy who is stalking her on Facebook. She proceeded to turn to me - arms opened up and shouts "do you see me on Facebook". And Then told me that we aren't even their patient, that it was a different Drs office sharing space. It only got worse from there... As I told her I work in a medical office and know how a front desk should run. She could've easily said to me from the beginning that she wasn't sure how much longer the girl would be as they are in a different office. Instead she was rude from the very second I asked if she knew how much longer it would be. The gentleman behind me was a new patient for their office (not the dr that my mother saw) and he was appalled by this woman's behavior. As I stated earlier he was standing behind me to check in while is was waiting to check out. Not one person in their office asked him who he was checking in for. He was new and didn't know which window to go to. There was a waiting room full of people witness to this woman's behavior. It doesn't matter if we were a patient of your office or the other physician that you share an office space with - the woman (Cathy) at the Nephrology And Hypertension Associates was rude and unprofessional. She is a poor representation of your practice.