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AM
Arturo M.

05/07/2018

Provided by YP.com

To all potential Laredo apartment seekers out there, I would like to state that I do NOT recommend CIBOLO CROSSING. Our recent departure from Cibolo Crossing was very bitter. In fact, our upstairs neighbors and a former co-worker shared a similar experience. Cibolo Crossing has a very complex contract with many ways to take advantage of their clients, especially when leaving. Our upstairs neighbors went above and beyond to make their apartment pristine before they left in order to get their deposit back. Well, they wasted their time and money for nothing. Out of a $200 deposit, they got a measly $20 back even though everything was pristine! We, on the other hand, decided not to bother wasting our time with that because of their experience. As a result, we not only lost our deposit, but also payed extra. But that’s not even the problem. We got hit with an additional $1,100 late fee even though we left on time!! Why? Because we didn’t let them know at least 60 days in advance that we were leaving. We did give them early notice, but because it wasn’t within 60 days, they fined us a whole month’s worth. No warning or anything, just a last minute charge thrown out as we left. Their response? “It’s in the contract.” By the way, they only have 6 month or 1 year contracts. If you decide you want to leave a few months after your contract expires, but not 6 months, they will gladly offer a month to month contract with a nice $150 extra fee attached. My co-worker got taken advantage in a slightly different manner. She wanted to leave before her contract expired, but was told that unless she can get someone to take her place before the contract ends, she would have to pay the remaining months. In other words, unless you are... a) okay with losing all your deposit and... b) positive you know EXACTLY when you will leave and remember to follow their strict rules...I wouldn’t recommend going with them. End of rant. @cibolocrossing #legaltheft

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 956-272-0798

Phone: 956-723-4291

Categories
Apartments, Real Estate Rental Service
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