Our physicians, Dr. Monte Allen and Dr. Elsa Canales, specialize in adult intestinal and nutritional disorders, and in colon cancer screening. We treat such conditions as heartburn, nausea, ulcers, hepatitis, colitis, anemia, hernia, and swallowing problems. We accept Medicare, Medicaid, and most private insurances. In addition to having regular office hours, our physicians are also on staff as all Laredo Hospitals. Associations: Our Physicians, Dr. Monte Allen and Dr. Elsa Canales, are on staff at all Laredo Hospitals. We have excellent relationships with primary care physicians, and welcome a referral from you primary care physician. We provide your primary care physician with a copy of your visit or procedure report on the same day as your service. Dr. Allen and Dr. Canales are associated with Laredo Digestive Health Center, a new out-patient surgery center located next door to out office in North Town Professional Plaza. Our physicians perform endoscopies and colonoscopies, inc luding colon cancer screening; in this lovely new facility LDHC's professional nursing staff provides excellent care and personal attention, making each patient's stay at LDHC as comfortable as possible.
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Reviews

12/08/2019

Be concerned.

Office staff is not serious about patient rights to know and patient care. Had they been serious professionals in a healthcare setting they would attend to communicating fairly with the patients regarding the patients needs. Their method leads to frustration, concern around the quality of care, and questionable common decency in dealing with people with illness. As evidenced by their orgainizational behavior, they just do not care except when it comes to money, then they respond. We find that when this occurs in doctors' offices that it is suggesting that the doctors themselves set the bar by training their staff accordingly or they do not attend to training thier staff. Interestingly this office publishes a healthy written contract on the rights of the patient; moreover, the reality is that is seemingly just a publicity stunt.

12/08/2019

Be concerned.

Office staff is not serious about patient rights to know and patient care. Had they been serious professionals in a healthcare setting they would attend to communicating fairly with the patients regarding the patients needs. Their method leads to frustration, concern around the quality of care, and questionable common decency in dealing with people with illness. As evidenced by their orgainizational behavior, they just do not care except when it comes to money, then they respond. We find that when this occurs in doctors' offices that it is suggesting that the doctors themselves set the bar by training their staff accordingly or they do not attend to training thier staff. Interestingly this office publishes a healthy written contract on the rights of the patient; moreover, the reality is that is seemingly just a publicity stunt.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Sat:
Services/Products
Treats Gastrointestinal And Hepatic Conditions Including Heartburn, Ulcers, Nausea, Swallowing Problems, Hiatal Hernia, Hepatitis, Colitis, And Anemia
Brands
Blue Cross, Medicaid
Payment method
insurance
Location
We are located at 6999 McPherson Road, Suite 220, in NorthTown Professional Plaza. NorthTown Profess
Associations
Blue Cross
Social Links
Categories
Physicians & Surgeons, Clinics, Medical Clinics, Physicians & Surgeons, Gastroenterology (Stomach & Intestines)