Barproducts.com Inc

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Ordered 48 stemless martini glasses. Got them sent to my sisters house for an event. After a couple weeks went buy we still hadn't received the items. Finally I call and the customer service rep tells me I sent it to the wrong city. I assured her I didn't then she says the that the address didn't exist and the delivery person was unable to deliver. I explained to her that it in fact did, then she proceeds to say that she googled the zipcode and it was the wrong city. So after going back in forth she says that they tried to contact me by leaving a note. How can you leave a note at a house that didn't exist? She then says that to reship it I have to pay $10. So after initially paying $70 for some glasses, not receiving them, then not being contacted or given a refund I also have to pay to get my original item. I am livid. This is the worst company I've ever bought anything from. Terrible customer service as well as no communication. I urge you do not waste your time.