Signergy Productions

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CLOSED NOW - Opens atTomorrow 9:00am

These people are awful.



They don't have Photoshop, and can't open PSD files reliably. I'm pretty sure I recall correctly that the software they use is Corel. They ask for PDF or GIF formats, and one or two others I don't recall..



I asked how many dpi they needed for a 8'x3' full-color sign. They told me at least 300. So, I created these enormous files, dealt with saves that took minutes, etc. First they couldn't even access the USB drive I brought them. Once they got that to work, their PC could not open the files. They told me exactly how large the files should be - but their computer could not even open them because they were so large, and their PC so old.



The resulting sign shows a lot of pixelation. Not only would the sign have benefited from the 300 dpi files that they asked for and I gave them, it looks like they did some scaling anyway, for some reason, obviously without using good Photoshop filters for good image resizing. White pixels have appeared between neighboring colors between which there are no white pixels in the original image.



The box for the sign was built for 4 bulbs, but they provided only 3 bulbs and mounts. Far worse, the bulbs they used can no longer be manufactured in the USA. Because of this, the price is high and will continue to climb. High rates of energy consumption is one reason, we were told by the electrician who installed the sign. Another reason is toxicity – there will be special requirements when we need to dispose of these bulbs.



Even worse, they are profoundly stupid people, and ridiculously difficult to talk to. They are also liars. They promised to deliver by a certain date, failed miserably to do so, then lied about what they said.



We also bought 2 signs for a lit sign board. These were delivered late, and were not printed on translucent material.



I AM VERY WILLING TO BACK UP EVERYTHING THAT I HAVE WRITTEN HERE.



I'll be happy to show you their work, and tell you the full tale of their incompetence and dishonesty. Feel free to email me at [email protected] if you're considering doing any business with these people.