Avion at Sunrise Mountain

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I am t he property director at Avion at Sunrise Mountain Apartments and I want to assure your readers that the Avion team is very dedicated to meeting the needs of our residents both current and future. I am very proud of the customer service and quiet enjoyment we offer to our residents and we offer a full range of services including weekly pest control, on site courtesy patrol and 24 hour rapid response service. These services along with our beautiful facility and fantastic views of our city make Avion a most desireable place to call home. Please come by and meet our service team and see why we are so proud of what Avion has to offer!

There are far better places. While I wouldn't go across the street to either of those complexes for a variety of reasons, the complex next door, the townhouses a little further up with the blue tops and the Condos a bit further up are better choices. The rent is more reasonable. Plus the townhouses include some utilities. There is a major bug problem at the Avion. According to the office, the reasons given range from "Our grass is green" to "The cars on Lake Mead disturb their home underground so they come here". If either of those excuses had any basis in fact, then every place in the area would be as infested. And this is the only complex in this area that is infected to this extent. There were dings in appliances, black scrath marks on the floor. paint inside the phone outlet so I had to rely on cell phone for the year I was here.They never gave my friend who recommended me her "recomendation money". The plumbing is horrible. I had to wait over a week for someone to fix my toilet. Good thing I had a two bathroom unit. The garbage disposal had a hole which became bigger and bigger to the point of flooding my kitchen. I had to wait over a week for that to be fixed. I would not want any friend of mine to live here if I valued that person as a friend. In the year I have lived here, 10 families I know personally moved out and three of the four units directly connected to this building were empty for close to 7 months before finally being rented. In conclusion: Not a good place...office personnel snotty..manager snobby...cannot keep maintanance personnel; constantly shorthanded...bug infested with both spiders and roaches.

Nice property BUT, It takes 3 work orders, 2 months & 3 phone calls (visits) to have things done in our apartment (SIMPLE stuff)



I have had to contact the actualy property management company to have a leak fixed in our apartment because the office would not abide by the tenant housing laws.



There is a lack of Respect & proper maintance after you move in! You get the 5 stars before you sign the lease but after wards be PREPARED to aruge, write notes, take pic, provide bugs in a bag (our neighbor not us) & fight for what you are already paying for.