Best Buy Flooring

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First of all Mannington laminate floors are advertised by the sales folks here as scratch resistant. The sales guys get a key & scratch it and nothing happens to it. We get it installed & my plastic floor attachment for my vacuum scratches the floor. I was confused because they scratched it with a key & it was fine and my plastic attachment scratches it so we open a case & the Shaw rep and BBF tells me this is not supposed to happen. We hear back and we are responsible for damage. This was less than 30 days of getting it installed. During that time I vacuumed my Shaw Polished Image carpet that I also bought from them and my Dyson is apparently too strong & I can't use it on this carpet so I Shaw and ask them about a vacuum on the list called Panasonic CG945. I couldn't find one so I called them to ask if it was ok to use the CL945 and the lady at Shaw says I can use it. The vacuum arrived today & it's doing the same thing.
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They have the most interesting choices for flooring in Las Vegas. We ordered black tile for our downstairs and it was installed perfectly, check them out.