Buffalo Highlands Apartments

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Like the other reviews say RUN. the bit$h Gina in the office is a real tool. Thinks she knows everything, one thing I know is her broom is double parked somewhere.

They have a terrible office staff. These apartments are 30 years old. And repairs are going to be needed. Howevere when you call for repairs, they treat you like you are salvages. And send someone over to check out your apartment because you are being "destructive." They are arrogant and do not care for the tenants. They need to revamp their office staff.

Turns out the bad reviews are true. I didn't want to believe them, but getting any maintenance issues taken care of is a headache. The leasing agents are downright rude, talk down to the tenants, and make fun of the tenants behind the tenants back. It's unfortunate because there are quite a few things I like about the property. But being treated like I am not worthy of their attention is too much. Gina kicked me out of the leasing office when I went in to see if an issue could be fixed, after bringing the issue up multiple times. I called the number on the sign posted in the pool area at 7 am this morning, after seeing the pool guy here at 6 am. Brought up the issue with the pool guy, still not fixed.But here's the kicker. When I called at 7 am, the owner of ACS Pools, answered and asked how he could help, only to hang up on me when I tried explaining that the problem keeps happening again and again. Immediately after, I tried calling back and no surprise...he didn't answer. Avoiding my service call. This is the owner mind you. On top of that, he called Buffalo Highlands and lied to them saying I've been calling him since 5 am. No way is that true at all. That is considered slander. Even more, Buffalo Highlands believed him, and said I had no right to call ACS Pools business line to ask for service. Why didn't the owner inform me of that the few times I have called for service?Both Buffalo Highlands and ACS Pools portrayed me as being the bad guy, I was just trying to get a couple things fixed.If you decide to move here, good luck. And consider this and the other reviews fair warningAlso, still waiting for them to fix a lock on the door