Carter Power Sports

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I had a great experience with Noah. He was thorough and made me feel comfortable with my purchase. I will go back to Carter power sports

Location good, parking good, building and layout good/clean. All staff we came in contact with were courteous. Overall process of the purchase timely. No hard sale tactic. Hugh was a pleasure to work with. Delivery was pushed forward by three days. A welcome event!

The parts department is to notch! Brytne was over the top helpful with finding the correct parts needed for the repair.

Hands down the best experience in Las Vegas to purchase a dirtbike from. Noah Clemts did an amazing job as a salesman. Finance was amazing. I would highly recommend Cater to anyone in the market.

Great place with good people

Great service as always. Thanks to Noah for helping us with our motorcycle purchase and having it delivered to our home within 2 hours.

We bought my husband a new bike when we had only came in to look. David was my salesman, him and his team gave us a very smooth and easy experience.

Great store with a friendly staff!

Noah was a great help. He really seems to love his job!

Very easy transaction. Will was a great salesman.

Had a great experience at Carter Powersports, very friendly and helpful.

I called carter power sports looking for rzr 200 and I got transferred to Noah and he had all the information I needed within 20mins.
He had answers for all my questions.
Will definitely coming back to Noah very soon!

My girls are definitely enjoying their new ride!

Noah was awesome! Definitely recommending cart power sports to all my buddies.

Easy and Noah was nice to work with, excited to ride my motorbike, a Kawasaki 650

I recommend Carter Power Sports and in particular, Will Kohl. Will and his colleagues are professional, knowledgeable folks who love bikes and patiently answer your questions. When I was ready to buy, they were super efficient getting the bike ready. All in all, a great buying experience.

Carter Power Sports Complaint, Las Vegas, NV
I took my motorcycle to Carter Power Sports, 6275 S. Decatur Blvd., Las Vegas, NV 89118 for a valve adjustment. A week later when I picked up the bike it sounded the same. Eric the service writer and James, the service manager, told me it checked out fine and was within spec. Being a 49 year pilot and mechanic, when I got the bike home I took the fairings off and checked, the engine was not worked on or opened in any way. The mechanic, David Crandall lied, Eric Robinson lied and James lied. They charged me $337 for absolutely nothing.
I called the General manager, Robin and explained the situation. She told me to bring the bike back and they would make it right. Nearly two weeks later I called for an update and Eric told me they had adjusted the valves and were waiting on a valve cover gasket. Another week passed so I drove down and demanded that I see the bike. OMG, the engine was open, the valve cover was upside down and had sand in it. The workstation was beside where they work on Razors and other dirt machines. I lost it and asked what the F#@k they thought they were doing and that the engine has been open to dirt for two weeks. Eric said no they just opened it. What a liar, he obviously forgot about our previous phone conversation. I then went to James the Service manager and he backed up Eric. I screamed in his face “Stop F#@king lying, and he asked me to leave the dealership. I did. When I talked to Robin later in the day, she backed up her team of liars and said they re assembled the bike and would deliver it to me because she didn’t want me on the property. I immediately changed the oil and filters although, I expect the engine life will be reduced considerably. And the valves are still loud.
Over the years I have purchased 4 new motorcycles, a Kawasaki side by side and a trailer from them and they screwed me and treated me like an idiot. They screwed the wrong guy.

Jim Henning with sales is Awesome! Great selection. I will be doing future business Carter Powersports.

The best thing that can happen to motor sports is Las Vegas is for this deceitful, bait and switch price playing dealer to close their doors and not waste buyers time with going to the "pit" to negotiate thousands over what the sales person quotes. I have ordered parts and received the wrong parts after waiting longer that told. and personally know two people who brought their bikes in for "service" only to have Carter destroy their bikes. BE WARNED

Carter power sports was amazing very friendly and very helpful, 0% interest rate amazing deal!!!!

BAD SERVICE. I brought in 2 tires and wheels to have them mounted & balanced I was told it would be a couple hous. after 3 + hours I called and was told it would be 1 more hour. waited another 2+ hours called again and was told they just finished so I went to pick them up and they haven't even started on them.