Dairy Queen

Write a Review702-798-3765

CLOSED NOW - Opens at 10:30am

Ordered blizzards at drive-thru for an after dinner dessert. Found out after dinner, our order wasn't correct. Drove back to the location to inform the young lady at the counter we were there earlier and there was a mix up in the blizzards. She remembered us and admitted sometimes the wrong buttons get pressed. Asked if we had a receipt? Paid cash; wasn't given one. Even tipped the young lady. But remembered exact amount. We wait as she calls her boss. Store owner/manager drives over and walks in. He asks if we have a receipt? What time we ordered? What vehicle we were driving...asks why we didn't come back right away? Felt like an interrogation. We're not there to cheat him out of a few bucks, I spent more in gas. Just wanted the mistake corrected. His employee knew we were there; not trying to get a freebie. After everything "checks out". He says, "Next time, don't wait so long to come back...sorry about that." Really? Weak apology and poor customer service approach. Don't recommend.