HP HEWLETT PACKARD CERTIFIED PC LAPTOP REPAIR

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I love this shop.Always great service 100% satisified,been going here ten years

took my $1,000 computer in for repair. said he could fix it gave me a price. two days later calls and says the price is triple and it is not worth it. I say where is my computer, he says they destroyed it. I don't think so. sold me a crappy used computer. If you can't fix my electronic, you should say so and ask what i want done with it. You can't just throw someone's property away. it is stealing.

On our fourth trip to this place for a simple printer repair. Brought the part in to replace then they tell me another part needed replacement, another $118!! Don't trust their estimates!! We're in over $400, scammers!!

SUPERIOR SERVICE AND QUALITY.WHY DO OTHER PEOPLE SAY NEGATIVE THINGS ABOUT SUCH A GREAT COMPANY!?

If I could give a - (that's minus) Star it would be a -5This repair service is a complete joke. A joke is being kind because at least with a joke you may walk away with a smile!This business is absurd! CAUTION!!!! Or better - DON't Take anything to them!The printer I took to them didn't get repaired after having it for 4 months. They gave it to me saying it was repaired but it now had other problems that they caused. Returned it. Here it is another 30 days later and they said they aren't going to fix it and to come pick it up. I must add that when I picked it up the first time I noticed it had been scratched up so they obviously are incompetent. PROCEED AT YOUR OWN RISK !!!!

Shady business. I dropped my laptop and realized it was no longer charging - my computer was able to turn on and I was still able to use it. In fact, I used it for two full hours after I dropped it. I brought it to this repair location and was told I needed to pay $40 up front for the labor and I would get a quote for the parts once it had been inspected. I am very knowledgable on the topic of computers - I worked for 2 years for Apple tech support solving thousands of technical issues ... so I was very surprised when I got a call from them saying I needed a new logic board and case costing $305. My logic board could not have been defective because my computer worked after the fall! It is simply not possible.I declined to have it repaired and went to pick up my computer only to find out it was no longer was able to turn on. Let me write this in caps to be clear: MY COMPUTER WORKED (other than charging) AND WAS ABLE TO TURN ON WHEN I DROPPED IT OFF, BUT WAS NOT ABLE TO WHEN I PICKED IT UP.The guy working the reception area accurately stated that it was possible it ran out of battery. I took out my battery and replaced it with a known-good battery to no avail. I will not explicitly say that this business replaced my good logic board with a bad one and tried to get me to pay $300 to put it back, but it is hard to come up with another explanation.Do not take your computer here, take it from a former tech rep - this place will rip you off! I am contemplating contacting the BBB to investigate this company for the markups alone.

They don't refund the $39 fee, even if you get your computere fixed there! They charged me over $300 to put a $60 part in, and still refused to take the $39 off of the final bill! This place is BULL!!! Wish I read reviews before going there, But computer was down!!! You'll regret going here! BEWARE!

THIS SHOP RULES THE UNIVERSE.VERY FAST AND REASONABLE PRICES,THEY FIXED MY APPLE AIR GREAT!Thanks

I got this repair service by internet and I sent my laptop because SUPPOSEDLY they can fix the video chip mother board (video chip reballing) but after a week a dude call me back and he said that a new mother board replacement was necessary.I told him that DO NOT replace the mother board and ship back my laptop as is without NO FIX (because it cost $250 so expensive )... however 2 weeks later I called this dude to know why my laptop didn't arrive to my home yet... however he told me that I NEED to pay $250 if I want my laptop back.. (pay for something that I NEVER requested) I was complaining about it because I NEVER requested a mother board replacement, but this dude just mocked me ... he was very prepotent and told me that If I want my laptop I should to pay.... They never shipped my computer back! (They stole it)In conclusion:1 - National first laptop repair lies all the time, prior to send my laptop I wrote an email to a guy named Dean and he answered me that YES we can fix the video chip by reballing, however they couldn't fix it.... DO NOT TRUST in them, they are LIAR.2 - They DON'T HAVE the skill to repair mother boards. (my request was video chip fix by reballing and their fix was replacing the mother board... )3 - My advice is DO NOT ship your device to this company.. THEY have a very BAD service, the owner is a prepotent guy, this company has the WORST quality service .4 - When you request a service repair, you should do it by email.. this way you have a written prove.

I paid over $300 for blue screen repair, ram upgrade and eternal anti virus. After my 4th trip and the same patronizing advice: take the battery out!, reboot, I had it fixed by another reputable company for removal of a fake anti virus and faulty incorrect drivers installed by these nasties. The supervisor, Robert, kept insisting I drive back and forth and after promising he could fix it, came up with nothing except a refusal to return my money.

My computer got a virus and would not boot up, thought my collection of movies and music was a gone. They were able to save it all and get my computer running faster than ever.thank you nations first

I had no issues what so ever. A flat fee of $39 for labor and few extra bucks for parts was just fine for me. The geek squad wanted a couple hundred bucks. This place actually knows what they are doing. They are not part-time minimum wage workers just waiting for a lunch break. Its what they do...They showed that they know the business. I liked the way they handled me at the same time 2 other customers in the front of the shop. I can see why they have been in business for so long, they get it done. I have seen other companies come and go. I trust them

I brought in an Hp old dog laptop and my recently purchased Dell. THe HP needed more work, but I was surprised that they were able to fix it. The reason is because I had another company attempt to fix it it, to no avail. The dell just had wireless issues so they replaced the wireless card. Quick , cheap price and an easy fix. They served me well and if I need to I will be back...

I had a perfectly good a brand new netbook. I had just boughten it and had only used it for a week. I wanted to upgrade the hardrive to a Solid state disk drive to give the netbook a little better performance. I had told 2 techs specifically what I wanted done. And not only did they not follow the instructions they gave me back my netbook in horrible condition and in an almost unusable state. When I asked to speak to the manager about the scratches and condition about my laptop he pointed to a sign that was hidden behind a case that stated they werent liable for any damages done to pcs while in there possesion. However I specifically told the first tech that the whole reason I brought it to them was because I didnt want to perform the upgrade myself. Because I didnt want to bang it up and scratch it up cause it does take precision to take apart a netbook because of how small the components are.

My hard drive crashed. A man who called himself Sean stressed over the phone that they were the best in Las Vegas. I explained that two other technicians had looked at it and determined that the clicking sound was due to a loose head. He assured me that was not a problem. They had the latest technology no one else had. However, there would be a $39 charge, he told me, just to look at it. I told him I wanted to make sure we were on the same page, and he clearly understood what the problem was. It didn't matter. He knew they could restore my data, he kept telling me. I took my hard drive in the same day and paid the $39. The next day they called and told me they couldn't access my data. I was hot. Your man, Sean (who I never got to see) told me it didn't matter what was wrong, you all could fix it. I asked for my money back and the manager placed my hard drive on the counter, turned his back and walked away. Stay away from this company. Find an honest business.

Wow, these guys can fix everything. Computers, Copiers, Plotters, etc. I had my computer and Plotter fixed all at one place. I really did not want to go to 2 different places. That was very accommodating. Its like a body shop and mechanic shop all in one. Hey thanks for the great service. No complaints here.

They obviously know what they are doing. I tried other places, but to no avail. I am glad they were able to remove the bios password from the motherboard. Not easy stuff....Many places told me to just replace the motherboard or buy a new computer, but I don't have that kind of money right now. Thanks for the work. If I need anything else I will return.

They were able to recover my hard drive and give me windows. I also had a bad power connection, which they fixed as well. All this for less thanthe price of a used laptop. I would definitely reccomend. They definitely know how to fix computers.

Stay away from this business. You will get ripped off!! I brought an office machine in to get repaired. After talking with the staff it was recommended that they order in a refurbished machine from Brother, it would be more cost-effective. Once I got the machine I realized that it was, in fact, the original machine I had brought in for repair. Now I had bought my machine TWICE. They were confronted about the matter. They said it was common business practice and refused to refund the difference between repairing the original and buying the refurbished. If it was such "common practice" why did they take off every outward sign that this was my original machine??? They are a scam. Pass the word not to use this company.

Shady business practice. They offer a FREE ESTIMATE. Oh and then mention either somewhere else or in fine print ... if you proceed with repairs. If you are there in person they say free estimate and forget to mention the $40 is non refundable. Make no mistake that visiting these folks costs $40, at a minimum. I am a computer engineer (a hardware DESIGNER, I designed chips and circuit boards for 10 year with Alcatel, Cray, Newbridge...). I knew exactly what was wrong with my computer and explained it to them (a sata chip has a couple of pins lifted which need to be soldered down, a 10 minute job with the right equipment). They told me they could fix it. They could not, so then they tell me the motherboard is toast (which is layman's term for one of the many chips on the motherboard isn't working). I had already told them that! Then they say I can pay 150 - 400 to get it fixed in CA but they don't guarantee that (New MB from dell +shipping etc all in == 500 full warantee....). Now they