Kelly Products

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AVOID THIS COMPANY!! They sent us a "test" toner, then insisted that we accept and pay for one of the two remaining toners that were part of the three-item "special price deal" they gave us on the "test" item. We agreed, on the condition that it would finish our obligation - and then they called repeatedly about "closing their books" by sending the "last" toner in the deal. It is now three years later and Kelly claims the original deal was for FOUR toners and we need to accept delivery and pay for yet another toner to close our original deal.

I am the manager of a small business. One day i received a call offering me toner and/or ink for a printers, after initially saying no and i was fully stocked up... Eventually they offered me 1 toner cartridge at the price it would be in a 4-pack ($85 as opposed to $130)... Finally i agreed to it since i didn't want to be on the phone anymore and would eventually use it..



1 week later they call me asking when i want my other 3 cartridges?!?!?! i told them i i hadn't even had a chance to try the one they sent and only bought one!, they said it's a 4 pack and you have to get all 4... the original sales person made it VERY clear that if i did not want to order more than 1 i was not obligated to! they finally backed down...



1 week after that they called again, same story!!! we eventually aggreed that i would get 1 more toner cartridge (so this would now make a total of 2 i ordered when i was told i only needed to get 1) and that would be the end of it...



today (4 months later) i got a VERY nasty call from them saying i need to pay for 2 more toner cartridges whether i want them or not!!! i told them absolutely not and eventually hung up on them when the lady swore at ME!! ... the "supervisor" called me back 5 minutes later saying they take hanging up as a sign of me not willing to pay and they would take it to court... REALLY? take it to court when i havn't paid for 2 items i havn't received OR asked for??? ... he then said they are sending them and i better pay and hung up...



i MIGHT of considered ordering from them after the first cartridge before this VERY VERY shady business! ... if you ever get a call from these people HANG UP!!!