Ultimate Collision Repair Center

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BEWARE! This is a pay-to-play shop. If you were referred to this shop by your insurance company, GO SOMEWHERE ELSE! They perform shoddy work in order to save money for your insurance company. In return for saving the insurance company money at your expense, the insurance company gives them more referrals. They are more focused on getting referrals than actually fixing cars, so you will wait a very long time for them to get around to fixing your car. The law in Nevada says you can take you car to any body shop you want. Go to a shop that gets it's business by word of mouth from satisfied customers, not a Pay-to-play shop that will rip you off.

Best body shop in town just picked up my car and I wouldn't mind coming back.. Even just to see the beautiful blonde receptionist say hello

I dont know how they have a business! My car had minor damage and it took two weeks to fix. They didnt tell me when it would be ready, i had to call to ask. they never called me back, i always had to call to find out if it was ready on the days they said it would be which it never was. And they couldnt tell me any information if the machanic that was working on it wasnt there. I couldnt get any info at all...they dont communicate. they say they'll take a message and call you back but they dont cause they dont communicate. Finally after a 3 day delay on my car..it was "ready". I pick it up and notice so many problems. paint has been ground into my car like it has been bumped into a thousand times by other car parts. Scratches! all over the place...literally on every part of the body. roof, hood, trunk, doors. they must just slide stuff back and forth all over the car for two weeks...and dings and dents with paint marks all over as well. Also...my headlight doesnt work...i drive on very dark roads to get home and i almost went into a ditch again! how can they not test the headlight??!! it worked perfect before, why not now. and the blinker doesnt work either!!! why would you break it if there was nothing wrong!!!??? my car was better before i took it in... now it shakes likes crazy when i drive it. a problem i havent had in a year! they made old problems come back. i dont even know how. so i have a million scratches, paint, dings, dents, no headlight, no blinker, and shaking car...oh and grease and oil finger marks all over my brand new seat covers. did blind monkeys on crack try to fix my car?! i would give negative five stars if it were an option. so they wont call you, your car will be very late, they wont tell you how much progress they're making, nobody knows about your car except for one guy who apparently doesnt work often and doesnt return calls, your car will have scratches everywhere, new problems, and they're still ordering a part from korea...its not even complete yet...i would have had to go back anyways because they didnt even finish it. Terrible...if i did any of these sloppy things at my work...i would not only get fired, i would quit. i would be too embarrassed and ashamed. NEGATIVE FIVE STARS!