VegasHotelEscapes.com - Discount Las Vegas hotels & vacation packages

Write a Review702-623-9826

OPEN NOW - Open 24 Hours

DON'T DO BUSINESS WITH BYRON COPELAND. I booked 2 rooms for 2 nights, paid $1300 in full on 9/9. When I received the hotel vouchers, the co. name is misspelled (Vegas Hotel Scapes) & located in NM, not NV...a bit sloppy on details. I requested early checkin on rm 1, late checkout on rm 2. This was not on the vouchers. I addressed this with him, he replied it was requested. At his suggestion, I called the hotel direct to confirm early checkin/late checkout. The hotel informed me I didn't have reservations. I called on 9/12 & 9/13 to confirm this, while attempting to rectify this with Byron. Fed-up with his lack of followup, I booked direct with the hotel, requested a refund from him on 9/13.

He was to refund on 9/13, didn't happen. Then per phone convo on 9/14, he'd pay "in a week". When pressed for refund on 9/21, he texts his offshore funds hadn't come in, so he'd pay from his personal account by 9/24. 9/24, no word or $ from him.

9/28, I text for an update. He replies his legal team will file defamation charges on me & other names listed on reservation, & for me to take down my consumer reviews & the refund will be processed.

After ignoring me the day I requested my refund, then a week later pending his refund from the reservation center (ResTel, the offshore co. based in Spain), he comes up with a "standard refund policy" of 30days. There's no refund policy on vouchers, or website (mostly template Latin gibberish). 10/9, 30days since I paid, still no refund.

I come to find HE NEVER PAID THE RESERVATION to begin with.

DON'T CONSIDER THIS BUSINESS. I deliberated on the 1* reviews on Yelp. As he was referred by friends, I hoped that those deceitful days were behind him, thought I'd give him a chance, he has a kid, I like to support small biz. He proved all 1* reviews to be current & true.

If you wanna take a gamble on this business, you will lose. I did.

PS: on other platforms, he claims A+ rating & BBB affiliation; ARC & OSSN/TRUE accredited - ALL FALSE.