BrightStar Credit Union

Write a Review954-486-2728

OPEN NOW - Open 24 Hours

Why all of you may want to reconsider BS Credit Union: A check deposit was made into a BS checking account. That check was from an account that had been used for deposits for a least once a month ever since the BS account was opened and was usually posted to the account within 3 or 4 days. This time BS decided to put a seven business day hold on the check. Why? What was so different this time from any other time? The check was under $5k and there had been other check that were higher than this one from that account. But here's the thing that raises eyebrows. Right before the deposit was made, 2 or 3 overdrafts were made at a cost of $35 each. With the money that was added automatically with the deposit there was enough to cover the fees and have a few dollar in the account to cover some automatic bill pays and living expenses until the deposit should of been post. That didn't happen! Now I have $.07 in my account and an -$10 monthly auto bill pay waiting to be posted to my account. Which if its posted before the deposit is posted would cost another bank fee and if it hadn't noticed the time delay in the posting of the deposit, might of cost more bank fees if more had been charged to the BS account. Might be assuming things here, but all things considered (holding a commonly made deposit longer than normal and keeping a customer's account balance near $0.00) doesn't this whole thing smell a little fishy? And can all of you understand my anger with BS Credit Union.