Roadway Van Lines Inc

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Provided outstanding service. Movers were respectful and courteous and finished the job in a prompt manner. Kept me informed throughout the process by providing constant updates. Recommend to everyone, in particular other military members.

I moved internationaly with roadway van lines and it was the most stressless and efficent move I ever had and I move alot!
Rachel my sales rep was very kind and always available for us, the pick up crew did a great job and dispatcher had to suffer all my phone calles lol. thank you guys!!! will recommend to all my friends

I am writing this review on Sprint Van Lines not and a customer, but as a victim of their incompetent staff. On June 23, 2019 I came home to my house in Virginia to find my new asphalt driveway destroyed by what appeared to be someone driving and making multiple turn maneuvers. Reviewing the footage from a Ring camera I was able to identify that the damage was caused by a Spirit Van Lines truck that was moving my neighbor. In speaking with that neighbor I was told that the fully loaded Sprint truck used the length of my driveway to make a u turn. My neighbor tried to stop them from doing the damage but the driver would not listen. My neighbor provided the contact information for Sprint so that I could file a claim. The following morning I spoke with Racheal Hills, who then referred me to Kim in customer service. I filed a complaint and over the next few weeks Kim confirmed on the multiple calls and e-mails that it was their truck and driver that did the damage but it was an accident. I then went out of my way to get multiple estimates for repair to get the best price and then submitted them to Kim. Kim continuously reported on our calls that she would get the estimates to the owner but he was always out of the country. After many stalling calls and e-mails Kim finally refused to assist in getting the repairs done and additionally refused to provide insurance information for the company or the vehicle. As a result of a company that employs incompetent drivers, has a customer relations representative who is not truthful, has an owner who is never in the USA, and who shirks the basic responsibilities of driving on our roads, I am being forced to go to court to make this company pay for the damages done by their driver and vehicle.

We contracted with Roadway who sub-contracted Sprint to move our household items from West Chester, Pa to Marshall, Tx in February 2016. We were very disappointed with the condition a number of items arrived in. Even more disappointing was they would not accept responsibility for damage to a large safe because it was not listed on the shipping inventory, due to an error in listing it by the crew loading. We were forced to go to arbitration after trying to get them to cover the $2000 in damage for over a year. They provided false information to the arbitrator stating they did not receive or transport this item despite photos of their movers loading the safe at a our home. That a company would be so unethical that they'd lie about handling an item to avoid taking responsibility for the damage caused by their people is inexcusable.

I absolutely would not recommend Roadway or Sprint to anyone looking for a household goods mover. Trust and reliability are major components in the decision of who to use for moving and they fell way short.

My last move was done by Roadway van lines and it was fantastic. I wish I could give more than 5 stars. Their moving crew made this last moving experience above and beyond the rest! They took care of EVERYTHING. I had to do nothing! I just starred at them while they were doing their thing. No doubt they are the best and will suggest to anyone who is in need of a good mover!

We selected Roadway van lines from all the great reviews online. We got a quote for a fixed price move which was not meant to be changed or altered even if we had anticipated the work load incorrectly. The packing was perfect and all the latest techniques were applied to insure that that shifting was damage free. When I checked the inventory at the destination of arrival I found no damage at all. I am very happy with the services that they provide and will definitely recommend them and choose them again if every required.

I recently used Roadway van lines for my move to Dallas from Baltimore. I got to know about them from a friend who has used them in the past. I called them and spoke with their sales rep who was very eager to help and very friendly. I faced no problems. This company was excellent all around, from packing and picking up my things till delivery, they were fast and efficient but took great care of my belongings. The prices were reasonable and the customer service was great! No Complaints!!

Amazing team and outstanding crew. We have many large furniture and I really didn’t think they can pull of a damage free move. But these guys are pros. They carried all the furniture down from the 4th floor and carried it back up to the 3rd floor at our new apartment. They did an incredible job. The team is well coordinated. They are efficient, hardworking and polite. They are like mini HULK LOL. Thanks again guys.

Roadway van lines was referred to me by a friend of mine who moves around a lot. I hired them only on the basis of that recommendation. It is better to mention that we were living in a 4th floor walkup. The crew arrived on time but the freight elevator was out of order. The foreman assured me there would be no problem. The crew started packing everything and was done quickly. They gathered everything in the elevator lobby and started using the stairs. Thankfully, I didn't have a lot of heavy furniture so the boys just winged it. The delivery was a different case. The boys just came in and put everything in place within a blink. I was just super impressed. I can only recommend this company to everyone.

In the days when efficiency is obsolete and making money is what everyone cares about, Roadway van lines was a breath of fresh air. They took such great care of me and my belongings during my last move. I couldn’t afford to pay too much so they gave me a budget deal where I did the packing and they just moved my things. I was happy with that. The movers showed up on time and we weren’t ready just then. They waited for us to finish for an hour. They didn’t even charge us for it. These guys are so considerate and helpful. My valuables were safely transported on time. I can’t believe companies like this one still exist in today’s world.

I hired Roadway van lines last month and my experience with them is great. They arrived right on time which was impressive for movers anyway. The men were very experienced and showed great efficiency in packing and loading all my belongings. I have a lot of breakables and they crew took special care in packing those. The same level of efficiency was displayed when they made the delivery. None of my belongings suffered the slightest of damages. It is so hard to find moving companies who do the job perfectly. But this company outperformed all my expectations and I am very grateful for it.

I hired roadway van lines a couple of years back and their performance weren’t up to the standard. They were still better than many others so I hired them again this time. I was amazed to see how much they have grown from that new and inexperienced phase. Their crew arrived on time just like before. The real improvement was in the way the movers worked. They were so fast and thorough. It took the guys just a few hours to finish the packing-loading process. The same job took them a long time last time. The best part is that they still charge very low prices. I say go for them!

I wasn’t sad to leave as I was going back home. I didn’t have a lot of belongings but the pieces I did own were quite expensive. That’s why I didn’t want to hire any inexperienced company. I hired Roadway van lines purely because of their reputation. They really delivered and proved why they are so highly acclaimed. They are a bunch of really professional men who really know how to do their jobs. I asked for just 2 men and both of them were very well organized. All my belongings were packed and ready to be moved really fast. I think I saved a lot of money given how efficient these movers were. I couldn’t be more pleased when all my belongings turned up intact right on schedule. I highly recommend these guys.

Most moving companies charge such ridiculous amounts. I was, quite frankly, very scared of moving thinking just about the cost of moving all my belongings. Then one of my friends told me about Roadway van lines which offer very affordable rates. I called them and the quote they gave me was fantastic. The men were very punctual and they did their job just fine. There was nothing extraordinary about their service. But all my belongings made it to my house intact and I think that is reason enough to give these guys a proper shout out.

My last move just couldn’t have gone any easier. All the thanks go to roadway van lines. They made this possible by quoting us a very moderate price to begin with. Their movers were very skilled and efficient. Nothing missed their eyes. Watching them at work was almost therapeutic. I didn’t really have to do anything except for giving them an inventory list. All my belongings were delivered on time and everything was in excellent condition.

I will always remember our last move simply for the men who worked so hard to make my life easier. I hired them without knowing much about them. But they gave the royal service. Everything about them was professional to the T. They arrived on time, took almost no time to box my valuables and soon set off. They gave me a 4 days window for the delivery. I received a call when I was actually driving to the new house notifying me that they were already on the way. Not a single piece was damaged. I couldn’t be any happier.

We were moving last month and roadway van lines handled our move. They sent over four movers who were all very capable. The foreman and his men efficiently packed all our belongings before loading them onto the van. The whole thing was completed very quickly. Even the delivery was made on time and nothing was damaged. I do have an issue with inefficient and incapable workers. But these movers were nothing like that. I will definitely hire them again.

I hired roadway van lines for their amazing reputation and they really helped me during this move. I didn’t really know what to expect from the movers but I was very happy to see them taking very good care of all my valuables. When you hire a mover, you are essentially entrusting strangers with things that matter to you. This company really makes you feel comfortable and that builds a certain amount of trust. I was very happy with the services and give them 5 star rating.

The stress of having to move was giving me nightmares. Thank god for the good people from Roadway van lines who made my move so easy! The movers were very capable and friendly. They packed up my whole apartment so fast. Not only were they fast, but they were thorough too. They finished the job so efficiently. They really were the break I needed while dealing with the stress of relocation. All my stuffs were delivered safely and I just couldn’t be more thankful to these guys. I really trust this moving company.

I had gradually built up quite a collection of furniture. Most of them are ugly but I am somehow very attached to them. When I contacted Roadway van lines, I told them specifically how much stuffs I had and they assured me it would not be a problem. They managed to somehow take every piece out of my house, into their vans and deliver all of them in intact condition. I was very impressed by their capabilities. I am so glad that I had hired them!