Regal Nails

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I have been to Regal Nails 4 times, and have always been pleased with the results. This last time I went, I needed a refill and polish change. After much debating on which color to go with, I picked a light coral gel color. As the color was being applied, I noticed that it didn't look quite like it did on the color swatch. I brought it up to the technician, but she said it just looks darker on the plastic. After I left the salon, I noticed the polish started changing color!!! Ok, no problem, I'll just get them to fix it right? WRONG. I called the salon and told them the issue. They informed me that I CHOSE the mood-changing polish and that it's pretty much my fault. I had no idea mood-changing polish existed!!! They didn't offer to fix it whatsoever. That will be my LAST trip to Regal Nail Salon ever. Not only is their customer service lousy, but the lack of the professionalism with the technicians is unnerving--constant joking with each other and snark toward customers.

Came in for a pedicure and received not only a thorough job, but hot stone treatment and shoulder massage while waiting for toes to dry. I will definitely be back the next time I'm in Laurel.