Southwest Dental Group
5270 W Baseline Rd Ste 130, Laveen, AZ 85339
Reviews
11/03/2012
Provided by YP.comThe dental work that I had done there was satifactory but the customer service sucks! I have been trying for months to resolve a billing problem. Not one of my phone calls have ever been returned. When i call who ever answeres the phone is plesant, understanding and nice but that is where it ends. I have been told several times that 3 invoiced marked as Paid In Full would be mailed to me. I am still waiting. I know that they know my address because once a month they send me a bill! I don't owe them anything and have had the last 2 office managers assure me that they would take care of the dispute and send me the receipts but neither of them ahve. This has dragged on for close to a year now. I WILL NOT EVER GO BACK and would NEVER UNDER ANY CIRCUMSTANCES recommend them to anyone. Customer service used to stand for something.
More Business Info
- Hours
- Do you know the hours for this business?
- Extra Phones
Phone: 602-237-8182
- Payment method
- amex, discover, master card, visa
- Location
- Laveen Village Marketplace
- Neighborhood
- Laveen
- AKA
Samantha Vu
Mai-Chi Vu, Samantha, DDS
- Other Links
- Categories
- Dental Clinics, Cosmetic Dentistry, Dental Hygienists, Dental Labs, Dentists, Implant Dentistry, Oral & Maxillofacial Surgery, Orthodontists, Physicians & Surgeons, Oral Surgery, Prosthodontists & Denture Centers, Teeth Whitening Products & Services
- Other Information
Insurance: Delta Dental Premier, Delta Dental PPO