AAMCO Transmissions & Total Car Care

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They did a good job of rebuilding my transmission from what I can tell so far. However, my experience wasn't trouble free. They originally told me 2 days but it ended up being 3 days due to them getting the wrong torque converter and the price was significantly more than originally quoted without explanation. I should have asked why it went up so much. I now have a dent that wasn't there before this happened.

I will never bring my car to AAMCO on Pike Street again. I picked it up on a Friday, two days late, at closing time. By the time I got home I realized that it was doing something it had not been doing when I dropped it off. It was shaking all over the place when I turned. It turns out the tie rods needed to be tightened, something that was triggered by replacing the transmission. Nobody mentioned it to me, nobody fixed it, nothing was even addressed. I cant believe they returned the car to me in this condition without any mention of this new problem. I called and left several messages over the last two weeks and nobody so much as returned my phone calls. I cant understand why they wouldn't even call me back. I had to take it somewhere else and the problem was fixed quickly. I will never, NEVER, take my car there again.

I have an '02 Tahoe that had very minor problems with the transmission. I meet Scott when I dropped off the truck and told him the problems I was having. I went in expecting the technician, Hank, to say that he could find nothing wrong when he did his free diagnostic check and drive. Instead he discovered the problems I said I was experiencing and one that I forgot to mention, I was shocked and pleased. They called me and told me what was going on and what needed to be replaced.

The shop was clean, for a transmission repair shop, and well organized. To me this is a sign of a well run shop. The repair took a week, and most if this was due to fighting with the 3rd party warranty company. When it was done the truck was clean, even the transmission was clean, I got under the truck and looked, again a sign of a mechanic that takes pride in his work. They did a fine job on the repair and told me to come back in 10 days, even if nothing was wrong, just so they can double check everything. Yet again another sign of taking pride in their work. I strongly recommend this facility to anyone that needs transmission work of any kind. Their rates are good and they are experienced with 3rd party warranty companies. Even if you think the problem is minor, as I did, there could be major hidden problems.