Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

NW
Nilaja W.

01/23/2017

Provided by YP.com

The gentleman and lady of this store have given me one of the most unpleasant experiences of my life. I warn that no one visits this store and simple go to Essence Beauty Supply store, which is also owned by Asians but 10x more friendlier.

My Experience:

I was at first excited to have a store so close to me. However, my excitement quickly died when I realized that I was being watched by not only the gentleman in the front but also a lady that come from the back. I was watched for the duration of my shopping experience, which lasted for about 10 minutes. If I was not in the view of them, they watched me via their computer. When I asked if this is how they treated all customers, the gentleman ignored me and the lady became confrontational. I asked to speak with the owner of the company and the gentleman said that he is the owner. I told how joyful I was to have a store close to me but was unhappy with being watched. The lady interjected and said that he can not speak English so I will need to speak to her. She was very disrespectful to not only me but also the gentleman, who communicated with me at an understandable level of English. If I only spoke to the gentlemen, I would not feel as upset as I am now. However, the lady was incredible rude, disrespectful, and inconsiderate of me and the gentlemen. The lady also called me weird because I preferred speaking the gentleman, who is the owner of the company, over her. She said that I was weird because she told me that he does not speak English and I continued to speak to him. I expressed to her that he is capable of speaking English and that she is being very rude to him. She constantly cut him off and I can only assume told him to be quiet in their native language.

Lasting Words:
Absolute awful experience and I just hope that they come to terms with themselves. They need some help with customer service. I was very sad about this outcome.

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri:
Sat:
Sun:
Categories
Beauty Salon Equipment & Supplies, Beauty Supplies & Equipment, Cosmetics & Perfumes
Suggest an Edit