Sun Cleaners

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I went to take my clothes to wash as well as get some alterations for my husbands work pants. My clothes were supposed to be ready by Thursday I went Saturday to pick them up before my husband went to work and it took them about 10 minutes to find them then they couldn't find the pants that needed alterations. I stood quiet watching them look all over the place the lady tells me she was out of the country she just arrived I felt bad and waited patiently finally they found them in a hamper full of other people clothing to tell me that it wasn't ready to give them a few minutes I had already been there almost 20 minutes I had to leave because my husband was waiting for his work clothes. After that I had to leave to work Saturdays are my only day off. Therefor I had to wait to the following Saturday to pick the pants up when my husband tries them on to go to work they were still the same. I needed them to go from a 36 long to a 32 long that's a huge difference. I call them up and her excuse is well I'm sorry miss I have been out the country blah blah blah ....I told her that was her first excuse but I clearly remember her taking over the situation she advices to go back in to measure I measured them at home it's still the same and unfortunately we do not have time to go in now it's Monday I have to wait another week! Huge inconvenience this cleaners has a mess going on they are not organized at all.