Wayne T Smedley & Associates
857 Marshall Way, Layton, UT 84041
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Find ProsReviews
05/23/2017
Gary and his company are excellent HVAC sales and service providers! They installed a new high-efficiency furnace and air conditioning system in my home in 2016. Their price was fair, and they did the work right. It's great to know there are people you can trust to be honest and fair in the business! I highly recommend Gary and Smedley Plumbing, Heating and Air Conditioning!
05/09/2017
We called Smedleys Plumbing and Heating, they diagnosed the problem really fast. We were happy with their service and prompt response. Thank you.
04/04/2017
Smedleys and Associates has been great/ They were on time and clean work area A++++
02/16/2017
The service was good and the tech was on time and did a pretty good job. Thank you!!
08/02/2016
Our A/C wasn't working properly and Matt from Smedley identified a leak
ing A/C coil in our furnace. Our furnace is 19 years old so we coordinated with Smedley to replace the furnace and A/C coil as a unit. The salesman, Nelden did not pressure us to purchase the most expensive furnace or thermostat; in fact he recommended a creeper thermostat that would satisfy our needs and save money. The installer, Brady did an outstanding job of removing & replacing our old furnace & A/C coil. His attention to detail insured a very clean, appealing and professional installation. Thanks for a job well done.
06/27/2016
Very friendly, arrived right on time and walked me through what was going on with my furnace so I could understand what parts my furnace needed. I will be a returning customer because I had such a great experience. I have seen other companies and will only use Smedley's from now on.
06/08/2016
After several days of musical chairs trying to find an AC repairman that was covered by our extended home warranty program, I'm happy to say Smedley's came through for us with flying colors. We are just relieved to have dealt with a company that was prompt, professional, and perhaps most importantly honest! Instead of trying to sell the warranty company on an entirely new unit, they were comprehensive in their diagnostics and were able to restore service to our unit with only a few minor repairs. Instead of thousands (of which our warranty would only cover partial payment), our bill was only a couple hundred! Thanks again, Smedley's - you have a solid tech in Steven!
06/06/2016
They were able to get me on the schedule that day I called. They were in and out and did a great job. Thank you!!!
05/20/2016
Prompt and efficient. I felt comfortable that the service was done well.
04/19/2016
Russ came out and did a great job for us.He plumbed a line and hooked up our new gas dryer.Very polite and professional. Excellent work!!!!
12/04/2015
My furnace went out late at night, and I called first things in the morning and they sent out someone RIGHT AWAY. He was so kind and understanding and certainly did not pressure me to buy the most expensive one - in fact he told me that for my home, it would be overkill! They stayed until late that night to get the new furnace installed, and then when I got home, he was so patient to show we exactly what they did and exactly how to operate the new thermostat. I told Randy at Smedleys how lucky he is to have employees like Brett and Grady working for them! They were awesome!
12/03/2015
Responded quickly when furnace was not working properly. Did not rush the job. Glad to have heat again.
11/25/2015
Prompt service, professional and courdeous personnel. Very satisfied with results and price.
02/25/2015
I had called another company to perform an annual furnace safety inspection. That company said the furnance heat exchange needed to be replaced due to cracking but it would be much more economical in the long run to replace the entire furnace which they highly recommended. I decided to get a second opinion and and additional quote for both repair and replacement. Smedley's inspector gave the furnace a clean bill of health. I called Smedley to ask advice about the conflict and they sent a different inspector out to provide a tie breaker opinion at no additional charge.The second Smedley inspector agreed the furnace was safe. watched both Smedley inspectors as they performed their inspections. They were very thorough,explained each step of their inspection, were experienced and knowledgeable and answered all my questions. Although I did not replace my furnace the quote from Smedley was over 1200$ less than the quote from the original contractor for installation of the identical Lennox equipment.
02/10/2015
Installed our A/C and furnace and more recently, came out to fix a broken pipe. The service was great each time and the installers were professional, friendly, and helpful in answering any questions we had. with the A/C and furnace installation, customer service is great, they follow up on their work and the salesperson we dealt with for our A/C and furnace was easy to work with and not pushy. Definitely returning in the future.
11/18/2014
I had called another company to perform an annual furnace safety inspection. That company said the furnace heat exchanger needed to be replaced due to cracking but it would be much more economical in the long run to replace the entire furnace which they highly recommended. I decided to get a second opinion and an additional quote for both repair and replacement. Smedley's inspector gave the furnace a clean bill of health. I called Smedley to ask advice about the conflict and they sent a different inspector out to provide a tie-breaker opinion at no additional charge. The second Smedley inspector agreed that the furnace was safe. I watched both Smedley inspectors as they performed their inspections. They were very thorough, explained each step of their inspection, were experienced and knowledgeable and answered all my questions. P. S. Although i did not replace my furnace, the quote from Smedley was over $1200 less than the quote from the original contractor for installation of the identical Lennox equipment.
10/26/2014
Installed our A/C and furnace and, more recently, came out to fix a broken pipe. The service was great each time and the installers were professional, friendly, and helpful in answering any questions we had. With the A/C and furnace installation, they took care of the utility rebates without any need for us to follow up. The customer service is great, they follow up on their work, and the salesperson we dealt with for our A/C and furnace was easy to work with and not pushy. Definitely returning in the future if we need other work done.
09/23/2014
On behalf of our Service Network approval Department, we sincerely appreciate the quality customer service.
06/11/2014
I called Smedley's because I needed a new motor for my air condition. They wanted to charge me $326.00 more than another company for the exact same part. I won't using them this time or any other time. Very Disappointed with over priced parts. Check prices before you call because I had to pay for a service call to my house.
03/27/2014
Recently, our home in the Avenues in Salt Lake City required a new A/C unit. After receiving competitive bids for the replacement, my wife and I chose Smedley to do the job. We were extremely pleased with the job that was done for us. It was done quickly and very professionally. The installation was located where we asked and all piping and necessary controls were very neatly installed and, in fact, covered with a piece of channel, which very closely matches the siding of the house. And all of this was done for a competitive price. I would highly recommend Smedley & Associates to anyone in need of plumbing or heating work.