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Reviews

MK
Matthew K.

06/06/2016

Provided by YP.com

Dan with Monarch does not stand behind his product. I purchased a slab of granite for a kitchen island from Monarch. When it was delivered and installed we didn't notice an issue. However, within hours of Monarch leaving we noticed a long hairline crack in the granite that went all the way through for about 8 inches. We immediately contacted Dan and asked to have it replaced. Dan asked for pictures, which we sent. After that, nothing. Dan won't return our calls, pretends he's someone else when he does pick up or just hangs up on us. I don't think it is unreasonable to expect a new piece of granite to be replaced with the exact same thing if delivered and installed cracked. Terrible company.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
Granite Counters, Tile Installs (Kitchen Backsplash, Floors, Showers, Tub Surrounds, and any other places you want), Drywall (Remove, Replace, Fix), Texture, Shower-Tub Conversions, Granite, Tile, Sinks-(kitchen, bathroom, laundry, and bar areas)
Payment method
visa, master card, discover, check
Category
General Contractors
Other Information

Services: Granite Counters, Tile Installs (Kitchen Backsplash, Floors, Showers, Tub Surrounds, and any other places you want), Drywall (Remove, Replace, Fix), Texture, Shower-Tub Conversions, Granite, Tile, Sinks-(kitchen, bathroom, laundry, and bar areas)

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