Gatekeeper Lock & Safe
103 Hanover St Ste 1, Lebanon, NH 03766
Reviews
10/03/2018
Provided by YP.comProfessional Friendly staff, willing to help with any problem. they search
and cut a key that no one else in the upper valley could.. a real gem
07/09/2015
Provided by YP.comI personally don't recommend this company at all. There was one time that I ordered the service, but then I cancelled the service in 10 minutes via a phone call. However, the company still charged me 100 dollars and said that as soon as the technician left their house, I need to pay full amount no matter what. So, basically this company is charging me 100 dollars for nothing.
Of course, they do not have "cancelling" option whatsoever. I guess they think we as customers don't have many choices in terms of having locksmith service in upper valley, so they don't give their customer a right to cancel a service which no one even showed up for.
I was going to have my lawyer handle this matter, but it would be another hassle to try to save 100 dollars. I argued with them and asked them to show me the term of service where the price and cancelling terms should be listed. After about 10 days, they gave me a one-page PDF file with few sentences on it indicating I should be paying no matter what. I highly doubted this file was even existed when I ordered the service, but I guess I cant verify that unless I go full legal procedure.
In all, I am wasting my 100 dollars for a phone call. I think this story needs to be shared and I don't recommend this company to anyone.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
TollFree: 800-863-2333
- Services/Products
- Installation Masterkeying Rekeying Sales
- AKA
Gatekeeper Lock & Safe, LLC
- Other Link
- Other Email
- Categories
- Safes & Vaults-Opening & Repairing, Locks & Locksmiths