Swim Gem Inc - A BioGuard Platinum Dealer

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Swim Gem is truly a "gem". We are relatively new pool owners (3yrs) and could not have done it successfully without the continued hand holding we receive from the awesome family at Swim Gem. We are currently in the middle of having a part replaced all the while Kirk being on our beckoned call via his personal cell phone during off hours if anything unforeseen should happen to our pool. The customer service they provide is what sets them apart from their local competitors. I've been to the others and wished I never wasted my time. We will be Swim Gem customers for life or until they go out of business.

We were new pool owners and knew nothing. They took the time to teach us what to do and made us feel so secure about what to do next. The pool is so easy to manage. Neighbor has a pool too and complains that he has to spend so much time cleaning his pool. We told him that we spend 5 minutes a week on taking care of our pool! This family run business really knows their stuff! If you feel like your pool is taking so much of your time trying to keep it clean, then I recommend Swim Gem. Great place! Thanks to Jeanette, Kirk and Cliff! Who knew that owning a pool could be so easy to keep it blue!

The service I received from Swim Gem went far beyond what I expected. From the store, to the service crew that worked on my pool, everyone was very helpful. I wanted to purchase a new filter for a large amount of money, but the nice service man fixed my filter at a fraction of the price for a new one. Everything works as good if not better than when I had the pool built. Swim Gem is a company I will use from now on.

The service I received from Swim Gem went far beyond what I expected. From the store, to the service crew that worked on my pool, everyone was very helpful. I wanted to purchase a new filter for a large amount of money, but the nice service man fixed my filter at a fraction of the price for a new one. Everything works as good if not better than when I had the pool built. Swim Gem is a company I will use from now on.