Dr Jerry B Brown

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CLOSED NOW - Opens at 9:00am

I scheduled the appointment for myself and my two boys about two months ahead of time so we could all have our cleanings done at the same time (they have about 4 girls to do the cleanings there). That way all our appointments could end about the same time. My boys are still young and I don’t want them to sit for a long time in the waiting room without adult supervision. She scheduled us all for 4:30. When I got there, multiple people were waiting and being taken back. They came for my first son and we waited another 20 minutes before they get my second son. I went up to ask her what was going on. She said they put the two boys down, but my appointment wasn’t until 30 min later. She said my appointment would get over at 6 which would mean my boys would sit in the waiting room for almost an hour! Another two ladies show up during this time and were taken back! I said I would just reschedule, but I am looking for a new dentist. When my first son was done they gave me a piece of paper and the girl said that the dentist may want to do surgery on his mouth in the future. What? When I asked why, she wasn’t exactly sure. He needs to lose his front teeth first. Really? The dentist couldn’t personally tell me? We have been going to this dentist for about 2 years now, and the last few times we have felt like they are over booked, unfriendly, and overpriced. There are lots of dentists in Lehi, so we will go somewhere that they value their customers more.

Great service and visit for the whole family!! Really appreciated the honest review - didn't feel like we were being up sold at all. Dr. Brown is the best at what he does. Not a better dentist out there