Matlock Tire Service
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CLOSED NOW - Opens at 7:00am

1301 Highway 321 N, Lenoir City, TN 37771

Matlock Tire Service and Auto Repair is locally owned and operated and enjoys a 70-year heritage of serving East Tennessee with integrity. Matlock Tire Service and Auto Repair began as a small service station in Lenoir City in 1953. It was founded by Joe Matlock, who built his business on treating customers fairly and providing excellent service. Now his son, Jimmy Matlock, has expanded the business to four locations: Athens, Farragut, Lenoir City, and Maryville. Jimmy's goal is to maintain the Matlock legacy of integrity, experience, and professionalism. With several ASE (National Institute for Automotive Service Excellence) certified technicians, you know that you're in good hands. They provide minor automotive repairs, oil changes, alignment services, brake work, and preventive maintenance. Matlock Tire Service and Auto Repair is an authorized dealer for Goodyear, Michelin, Uniroyal, Kelley, and BF Goodrich. Additionally, they are the only authorized dealer in Knox and Loudon counties to carry the more affordable Dunlop tire. Call today!

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Reviews

chromesvt

11/22/2008

Provided by YP.com

Matlock Tire damaging cars.

I took my car to Matlock Tire in Lenoir City to have tires mounted and installed.

When they were done I looked underneath the side of the car, and they had put about a dozen, very deep gouges into the paint on the side ferring where they lifted the car incorrectly.

I explained beforehand how to lift the car properly without damaging it. No matter, they ignored me, lifted it the way I told them NOT to lift it, and damaged it anyway.

After viewing the carnage, I went inside and told (I assume the owner) Jimmy Matlock he needed to look at what they did to my car. He came out and started smearing his hand around hard on the dirty (and now gouged and scratched) paint. Mr. Matlock seemed unimpressed, offered no apology, and offered no refund.

He handed me a card for a local "fly by night" mechanic, and said to call him. Then he walked away.

I got the impression that sending customers damaged cars to get repaired wasn't an uncommon occurance at Matlock Tire. It certainly wasn't worth even an apology from Mr. Jimmy Matlock.

I had always done business with Fisher Tire, and they were always outstanding in every way. Next time, I will RETURN to Fisher Tire to have tire work done on my cars. I highly recommend you do the same.

B.A. Marshall
Lenoir City, TN.