King Ford Lincoln of Lenoir

Write a Review828-754-1524

CLOSED NOW - Opens at 8:30am

Great in all areas! Blue was fantastic, fun, friendly, fast, and her intensity was considerably above the average!

Great business to work with easy to buy from and if there is ever a problem see Kandy in service she is wonderful. These Ford Lady and guys gets five stars from me

I am most certainly appalled by this dealership. On the day of the purchase we negotiated the deal. (A verbal agreement) As the salesman was typing up the paperwork he was informed that he could not proceed because the GM had backed out of the agreement. After much discussion we reached new terms for the sale and went through with the purchase. I have since had to call back for the items promised during the transaction. Currently it has been one month since I purchased a 2010 Flex and still not received the promised floor mats. Today I called to inquire and was referred to Mr. Davenport. He requested the "We owe you" ticket, I found it was conveniently not in my papers. He then called the salesman to inquire and informs me that "no one promised her new mats". That's wrong! I guess as long as you get the sale then the heck with everything else! We were all there and know that papers were filled out when I was in the office with Brad signing paperwork! I was obviously upset during today’s phone call and MR. DAVENPORT started laughing at me and then hung up on me!! I find this completely inappropriate for the supposed manager/owner to treat a buying customer. This is by far the WORST experience I have ever had in purchasing a vehicle!! If I could return it I would! I hope that the sales mentality of this dealership causes it to flounder. I am utterly disgusted with this entire ordeal!