American Communications Ctr

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Customer & Emergency Telephone Answering Services

American Communication Centers are 24 x 7 emergency answering services and customer call center operations trained to deliver a great first impression when you are not able to take the phone call. Exceptional customer service is a core competency of every successful business and it starts when the phone is answered.

Virtual Receptionist & Contact Call Center

A virtual assistant for your business can answer your phones with a warm friendly voice every time your clients and prospects call you. Your client does not know your receptionist is our virtual agent as they engage your caller. Our inbound call center technologies can seamlessly transfer a call to the correct team member’s cell phone or perhaps take a message and send you a SMS text or a note to the instant messaging center of your choice.

Phone Order Entry, Online Order Fulfillment & Processing

Are you and your team spending more time working on the mundane tasks of order entry, order processing, packing and shipping your products rather than customer development, lead generation and generally working on growing your business? By removing you from the complex details of providing fast, reliable product fulfillment services, our order management team allows you to focus your attention on running your business more effectively.